Assistant General Manager - Albuquerque, NM, United States - The Clyde Hotel

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    Description
    :
    WORK, PLAY & ENJOY LIFE WITH HERITAGE

    We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state.

    As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience.

    We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico.

    Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel.


    Essential Duties and Functions/Responsibilities/Tasks:

    • Maintain high level of positive and professional approach with employees, coworkers, and guests.
    • Review occupancy and event levels and staff all reporting team members accordingly.
    • Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk.
    • Oversee the property in the absence of the General Manager.
    • Use critical thinking to successfully handle challenging situations and resolve issues.
    • Achieve maximum revenue and manage departmental expenses within a budget.
    • Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing.
    • Maintain effective communications between all hotel departments.
    • Set goals for performance that coincide with Heritage's plans and vision.
    • Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards.
    • Assign, train, mentor and direct staff to carry out the exceptional guest experience.
    • Foster an environment where employees are engaged, valued and successful leading to overall experience
    #LD2022 #MSL HC6 Requirements:


    • Strong knowledge of hospitality software and MS Office required.
    • Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required.
    • Luxury brand experience preferred.
    • Excellent verbal and written communication skills.
    • Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service.
    • Must be able to work flexible hours including weekends, holidays and late nights.
    • Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

    Compensation details:
    Yearly Salary PIc7cc