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Service Ambassador
3 weeks ago
Beth Israel Lahey Health Boston, United States**Job Type:** Regular · **Time Type:** Full time · **Work Shift:** Rotating (United States of America) · **FLSA Status:** Non-Exempt · **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** · **Job Type:** · Regula ...
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Service Ambassador
3 weeks ago
Beth Israel Lahey Health, Inc. Boston, United StatesWhen you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. · Job Type: · Regular Scheduled Hours: · 40 Work Shift: · Rotating (United States of America)Job Summary: Provides a high level of customer service by interacting wi ...
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Northeast Security Boston, United StatesOverview: · Northeast security is seeking Security security concierge officers for some of our premiere high-rise class A buildings in Boston and Cambridge. · Pay Rate: · Positions range form $ $25.00 · Schedule: · FT Mon-Fri 7:00am-3:00pm · FT Mon-Fri 3:00pm - 11:00pm · R ...
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Boston - Longwood Medical - Service Team Member
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Sweetgreen, Inc. Boston, United StatesThese responsibilities highlight some of the key functions a Service Team Member will perform. Additional restaurant tasks may be assigned as necessary. Greet guests with a smile as a brand ambassador for our healthy menu options. Learn and maintain Team Member, Medical, Service, ...
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Guest Communication/Reservations Specialist
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Cafe Representative
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Front Desk Agent
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Photo Booth Ambassador
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College Student Ambassador
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Front Desk Agent
1 week ago
Marriott International Inc Boston, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Renaissance Boston Waterfront Hotel, 606 Congress Street, Boston, Massachusetts, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POS ...
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Front Desk Agent
1 week ago
Marriott International Inc Boston, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Renaissance Boston Waterfront Hotel, 606 Congress Street, Boston, Massachusetts, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POS ...
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Front Desk Agent
1 week ago
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Park Cleaning Associate
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SMS Holdings Boston, United StatesJob Description · With pride, we make public spaces friendly and vibrant for the communities we serve. · JOB SUMMARY · This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall appearance of the service dist ...
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Team Leader
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SMS Holdings Boston, United StatesJob Description · Do you like Growth and Opportunities? We do too In fact, that is what this Company is all about. BLOCK BY BLOCK is hiring a Team Leader. Block by Block works hard every day all across the country to supply communities with hospitality, clean, safety and outreac ...
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Brand Ambassador
3 weeks ago
Citizen Cider Boston, United StatesJob Type · Part-time · Description · The Citizen Cider Brand Ambassador role is responsible for representing Citizen Cider in various events and tastings in the Boston Metro area. · The Brand Ambassador works closely with the state manager to support on and off premise tasting ...
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Front Desk Agent
1 week ago
Highgate Hotels Boston, United StatesThe Guest Services Ambassador/ Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibiliti Front Desk, Agent, Hotel · ...
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Team Leader
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SMS Holdings Boston, United StatesJob Description · Do you like Growth and Opportunities? We do too In fact, that is what this Company is all about. BLOCK BY BLOCK is hiring a Team Leader. Block by Block works hard every day all across the country to supply communities with hospitality, clean, safety and outreac ...
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hospitality day ambassador
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citizenM Boston, United States· We won't put you in a box as a 'receptionist' or 'food and beverage' person. With us, you'll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the bes ...
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Bartender
1 week ago
The Boston Beer Company, Inc. Boston, United StatesWe are currently hiring a Bartender in Boston, MA. · The Bartender provides excellent, interactive, and educational service as well as helps customers engage with the brands through alcohol sales. · What You'll Brew: · * Help maintain culture, and positive vibe of the brand exper ...
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Brand Ambassador
1 week ago
SALESBOAT INC Boston, United States Full timeBenefits/Perks · Competitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking an outgoing and energetic Brand Ambassador to join our team In this role, you will promote our products and services and act as the face of our brand. Your respo ...
Service Ambassador - Boston, United States - Beth Israel Lahey Health
Description
**When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.**
**Job Type:**
Regular
**Scheduled Hours:**
40
**Work Shift:**
Rotating (United States of America)
Job Summary: Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful.
**Job Description:**
**Essential Responsibilities:**
1. Greets and directs patients and visitors courteously and in a way that is sensitive to their culture or linguistic orientation; responds to inquiries regarding patient, personnel, or department locations. Leads and directs way finding process; this includes facilitating the escorting of patients/visitors, transportation access via wheelchair, providing accurate directions to the campus.
2. Coordinates with Interpreter Services to assist non-English speaking patients and visitors, ensures the access to accurate information and high quality services. Assists hearing-impaired patients with access to TTY (Teletype) telephones.
3. Collaborates with multiple depts.; including maintenance, transportation, environmental, and Public Safety departments to ensure seamless care to patients/visitors. Provides ownership of public lobbies to insure medical center standards for cleanliness and appearance are met at all times.
4. Utilizes computer systems to access, monitor, and verify patient information concerning location, condition, phone number, and nurse's station. Assists patients, visitors, and staff use the medical center paging system. Provides parking validation for patients and visitors.
5. Facilitates secure and prompt dispatch of medical records, inter-departmental packages, documents, specimens, x-rays, equipment etc.
**Required Qualifications:**
1. High School diploma or GED required.
2. 3-5 years related work experience required.
3. Customer service experience.
4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
**Preferred Qualifications:**
1. Bilingual experience.
**Competencies:**
1. **Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
2. **Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
3. **Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
4. **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.
5. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
6. **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
7. **Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
8. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Physical Nature of the Job:**
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
**FLSA Status:**
Non-Exempt
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ) about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
