Windows Desktop Support Technician User Technology Specialist - Phoenix - SR International

    SR International
    SR International Phoenix

    1 week ago

    Description

    Job Title: Windows Desktop Support Technician / User Technology Specialist (100% Onsite) Job Code: CoP Client: City of Phoenix – Solid Waste Division Location: Phoenix, AZ (200 W Washington St., Phoenix, AZ Duration: 11 Months (Contract through 01/31/2027)

    Job Description

    The City of Phoenix is seeking a Windows Desktop Support Technician / User Technology Specialist to provide on-site IT support for the Solid Waste Division. This contractor role will serve as backup IT support to ensure uninterrupted operations during absences of the primary IT staff and to prevent service disruptions.

    Key Responsibilities

    Provide end-user technical support for Windows desktops, laptops, and mobile devices

    Act as backup IT support specialist for the Solid Waste Division

    Manage hardware inventory, deployment, and lifecycle

    Perform preventive maintenance and maintain IT documentation

    Assist with user training, device deployment, and business process improvements

    Support Mobile Device Management (MDM) and document management systems

    Required Skills

    Windows Desktop Support / Technical Support

    End-User Assistance and Troubleshooting

    Mobile Device Management (MDM)

    Hardware Inventory & Preventive Maintenance

    Document Management Systems

    Business Process Improvement

    Strong customer service and communication skills


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