Maitre D - New York, United States - Rosemary's West Village

Description

Casa Nela is a New York City based hospitality company that operates Bobo, Rosemary's (three locations), Roey's, and Claudette. Our mission is to change the world one neighborhood at a time by bringing people together through our passion for food and hospitality.

The Maitre'd is responsible for instilling a spirit of hospitality throughout the restaurant, ensuring exceptional guest experiences with a focus on creating a warm and welcoming environment and cultivating a high level of return guests. This position will be responsible for the flow of service, maximizing the book and working with the other hosts and staff while ensuring smooth operations. The Maitre'd also has an integral role in championing the Neighbors Program and creating and maintaining relationships with neighbors.

Our company offers medical, dental, and vision insurance, commuter benefits, employee dining program, monthly and quarterly bonus opportunities, 401(k) retirement plan, an Employee Dining Program, Referral Bonus Program and opportunities for growth within our organization.

The right person for this role will be tenacious, energetic, and obsessed with creating memorable guest experiences This person will possess the following competencies:

• Passion - has a passion for food, beverage, and the hospitality industry; has a strong desire for continuous learning.
• Sense of Urgency - demonstrates the ability to act quickly and appropriately once given direction
• Takes Initiative - demonstrates the ability to self direct and is resourceful and takes the lead to find a solution when faced with challenges
• Strong Attention to Detail - possesses a high level of detail in completing tasks and constantly strives for quality vs quantity
• Communication – exhibits effective verbal and written communication between all levels of the company
• Flexibility - Demonstrates an ability to change plans and priorities willingly when directed to - rolling with the punches and finding the best solutions for all
• Problem Solving - Demonstrates the ability to think critically and creatively to find solutions that may not always be obvious
• Positivity and Energy - ability to perform at a high level for extended periods of time; maintains a warm, energetic, can-do attitude in all circumstances.
• Ironclad Integrity – behaves in an honest manner by showing consistency in words and actions; takes responsibility for own work, including problems and issues.
• Leadership & Teamwork – has a natural ability to motivate and inspire others; views self as part of a team and willing to take responsibility to add to the team's success

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Casa Nela is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.