Guest Services Representative - Greenville, NC

Only for registered members Greenville, NC , United States

1 month ago

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Job summary

We are seeking a Guest Service Agent to join our team at IHG hotel. The ideal candidate will be responsible for providing exceptional customer service to guests,

Responsibilities

- Greet guests upon arrival and departure in a friendly and professional manner
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process reservations over the phone, online, and in person

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