- Maintain warm, hospitable guest relations in all guest contact.
- Responding to individual guest needs as they occur.
- Manage operations and staffing according to forecasted and actual needs of the hotel and outlets.
- Supervise food and beverage service staff, including counseling, termination, performance evaluations, training, and development.
- Assist in the development of the annual budget. Monitor performance against plan.
- Establish and maintain cost control systems for staffing.
- Ensure quality services are rendered in meeting guest needs.
- Schedule staff according to labor standards and forecasted occupancy.
- Enforce procedures for the acceptance, security, and return of guests lost and found items.
- Maintain productivity and labor cost goals.
- Monitors and trains food & beverage service staff in the preparation and presentation of menu items.
- Ensures that the food & beverage staff is learning and growing as service professionals.
- Immediately alert hotel management of emergency situations via all communication avenues.
- Conveys company information, decision, or problems to appropriate parties on a timely basis.
- Actively listens to others.
- Works to resolve disagreements and is respectful of peers and co-workers.
- Protect guest safety and well-being; be courteous to all guests and co-workers.
- Thoroughly completes projects and assignments professionally with care.
- Adjusts to high pressure conditions and is open to change.
- Assumes responsibility for personal growth and development.
- Always conducts him/herself (acts and dresses) professionally; sets standards for all.
- Expresses ideas and conveys information clearly, effectively, and professionally.
- Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures.
- Knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Knowledge of all hotel departments and functions.
- Good mathematical and computer skills.
- Ability to actively listen to others.
- Ability to lift and pull a minimum of 20 pounds.
- Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Ability to be a team player.
- Ability to tolerate moderate amounts of walking.
- Driver's license and ability to maintain a clean driving abstract for a minimum of three years.
- Ability to operate automatic and manual vehicles.
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
- Health Insurance
- Vision Insurance
- Dental Insurance
- Pharmacy Insurance
- 401K
- Referral Bonus
- Paid Time Off
- Birthday Holiday (Full-Time or Part Time Only)
- Gone Fishing Holiday (Full-Time Only)
- Opportunities for advancement
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Restaurant Manager - Kauai, United States - Pacific Hospitality Group
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Description
Restaurant Manager | Ko'a Kea Hotel and ResortFull Time Positions Available
Salary:
$65k - $75k
Our Property:
On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort.
Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the #1 resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service.
Job Summary
The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as Restaurant Manager.
If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team, then the Ko'a Kea Hotel and Resort is the place for you.
If you are prepared to make a difference in each guest's life, then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of.
Overview:
The Restaurant Manager supervises the work activities of the entire food service department to ensure that food & beverage service is at the highest level.
What You Will Accomplish:
What You Will Bring:
Physical Requirements:
The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position.
Job Details
Reference # 53887 Posted on 16 May 2024 Location(s) Koa Kea Hotel & Resort - Kauai, HI Department Food & Beverage Career level Management Hours/Status Full-time More details (document)