Customer Service Representative - Youngsville, United States - Adecco US, Inc.
Description
Adecco Permanent Recruiting is representing our client, a leading provider manufacturer in the Wake Forest, NC area and seeking an Inside Sales/Customer Service Rep.
NOTE THIS IS 100% ON-SITE, NO REMOTE OR HYBRID OPTION.
About You:
As an Inside Sales/Customer Service Representative, you'll be pivotal in ensuring customer satisfaction through effective communication and problem-solving. Strong ERP system knowledge and interpersonal skills are essential for success in this fast-paced environment.
Responsibilities:
+ Respond promptly to customer inquiries via phone, email, and chat, providing accurate information about products and orders.
+ Process orders efficiently using the company's ERP system.
+ Collaborate with the sales team to support business growth and maintain customer relationships.
+ Address customer concerns professionally and ensure timely resolution.
+ Maintain product knowledge to assist customers effectively.
+ Utilize ERP system data to analyze customer trends and contribute to sales strategies.
+ Assist with inventory management tasks.
Requirements:
+ Proven experience in inside sales or customer service.
+ Proficiency in ERP systems and software applications.
+ Excellent communication and interpersonal skills.
+ Detail-oriented with strong problem-solving abilities.
+ Ability to work independently and collaboratively.
Physical Demands:
+ Regularly required to sit, stand, walk, bend, and lift objects of up to 10 lbs.
**Pay Details:** $23.00 to $27.00 per hour
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.