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Sr. Business Systems Analyst - Las Vegas, United States - Info Way Solutions
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Description
Sr. Business Systems Analyst
Las Vegas, NV (Onsite)
Minimum Qualifications:
• A minimum of five (5) years working in Information Technology field with a Bachelor's Degree or
equivalent.
• A minimum three (3) years experience as a Business Analyst or Project Coordinator
• Experience in a government setting.
• Advanced knowledge of ServiceNow ITSM module for managing and updating projects.
• Ability to organize and lead highly technical focus groups composed of primarily Infrastructure,
Network Systems, and Desktop services.
• Demonstrates professional organization, documentation, communication, and interpersonal skills.
Analytical problem-solving abilities, proactive/positive team player, resourceful and innovative.
• Hands-on experience developing both technical and user-friendly communications as well as
documenting technical requirements, creating job aids, and monitoring project progress using
Service-Now.
• Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy
volumes and meet demanding deadlines.
Preferred Skills:
• Ability to work in a Balanced Matrix environment, with tenured resources and evolving priorities.
• Excellent command of written and spoken English, should demonstrate fluency in both oral and
writing communications.
• At a minimum have fundamental knowledge of: IT Projects
• A minimum of three (3) years of experience in local government.
• Ability to communicate effectively with external stakeholders as well as internal staff.
• Self-starter with the ability to take on tasks with minimal direction when needed.
• Advanced Microsoft Excel and Power Point skills.
• Pass a stringent criminal background check (May take up to 8 weeks