Enterprise Account Manager - Philadelphia - Raintree

Description

Enterprise Account Manager

Remote U.S. (designated States) | Sales | Reports to: VP, Account Management

The Enterprise Account Manager serves as a strategic business partner and growth leader for Raintree's largest and most complex enterprise clients. This role combines strategic relationship management with a strong commercial focus, driving revenue growth through consultative engagement, account expansion, and solution alignment.

Enterprise Account Managers are responsible for achieving annual revenue targets across Raintree's product suiteincluding EHR/PM Software, SaaS offerings, Revenue Cycle Management (RCM), and third-party partner solutionswhile cultivating long-term, trusted partnerships that deliver measurable business value.

Duties and Responsibilities

• Own and drive growth within a defined portfolio of Raintree's largest enterprise clients, ensuring achievement of quarterly and annual sales goals.
• Serve as a strategic advisor to clients, understanding their business priorities and identifying opportunities to expand Raintree's footprint through additional products, services, and solutions.
• Develop and execute strategic account plans that outline key initiatives, partnership goals, and revenue opportunities.
• Build and maintain strong, multi-level relationships with key decision-makers, influencers, and executive sponsors to support renewal and expansion discussions.
• Proactively identify, qualify, and close upsell and cross-sell opportunities, leveraging data-driven insights and a consultative sales approach.
• Lead business reviews and strategy sessions to communicate value, demonstrate ROI, and ensure ongoing client alignment with Raintree's offerings.
• Collaborate with internal stakeholdersincluding Product, Implementation, Client Success, and Marketingto deliver exceptional customer experiences and drive business outcomes.
• Provide accurate and timely sales forecasts, pipeline management, and reporting within Salesforce.
• Monitor account performance, identify risks, and create action plans to protect and grow client revenue.
• Stay informed on market trends, competitor activity, and industry developments to position Raintree as a leader and advisor in the therapy space.
• Represent Raintree at client meetings, industry conferences, and events as a credible advocate for our platform and solutions.

What Success Looks Like

• Achieve or exceed your annual growth targets through effective account planning, proactive opportunity management, and disciplined execution across your assigned book of business.
• Develop and execute comprehensive strategic account plans that clearly define growth objectives, partnership initiatives, and long-term client success strategies.
• Establish yourself as a trusted strategic advisor to your clientsbuilding strong, credible, and enduring partnerships that position Raintree as an essential extension of their business.
• Demonstrate measurable client impact, translating account insights and solution recommendations into tangible value for each enterprise customer.
• Collaborate cross-functionally to deliver a seamless and differentiated client experience, ensuring that every interaction reinforces Raintree's commitment to partnership and innovation.

Position Proficiencies and Requirements

• Bachelor's degree or equivalent experience in business, sales, healthcare technology, OR relevant clinical degree (i.e., DPT, etc.).
• Minimum of 5 years success in strategic account management or enterprise sales within the healthcare technology, SaaS, or revenue cycle industries.
• Proven ability to consistently achieve or exceed revenue targets through proactive client engagement and strategic account growth.
• Deep understanding of EHR/PM, healthcare IT, and/or Revenue Cycle Management solutions.
• Experience managing large, multi-location enterprise accounts in the healthcare sector preferred.
• Exceptional communication, negotiation, and presentation skills with the ability to influence executive-level stakeholders.
• Strong analytical and business acumen, with the ability to identify client needs and translate them into commercial opportunities.
• Proficiency with Google Suite, Microsoft Office, and .
• Willingness to travel up to 40% for client engagements and industry events.

Core Competencies for Success

• Strategic & Commercial Mindset: Balances long-term relationship development with the drive to achieve revenue targets.
• Consultative Selling: Uncovers client needs, positions value, and guides strategic buying decisions.
• Executive Presence: Builds credibility and trust with senior stakeholders through thoughtful communication and insight.
• Business Development Orientation: Proactively identifies whitespace and expansion opportunities across enterprise accounts.
• Collaboration & Influence: Works cross-functionally to align resources and deliver client success.
• Account Planning Discipline: Leverages structured planning and pipeline management to drive predictable results.
• Resilience & Drive: Demonstrates persistence and focus in a fast-paced, performance-driven environment.

Our Perks

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave

About Raintree Systems

Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values

We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.