Richmond Hill New Construction Technician
9 hours ago
Job description
As a New Construction Security Installation Technician, you will often be the first point of contact between CPI and our customers.
In addition to providing quality installation services, you will establish rapport with customers and use your expertise to identify opportunities to add products and services to their security system.
Above all, you will ensure complete customer satisfaction with both their new system and the installation process.What's In It For You
Aggressive pay that includes hourly paid training, and 100% uncapped commission after training is completed.
PLUS career mobility. This is more than a job
Off every other weekend
Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME
Comprehensive and on-going paid training when you start. WE INVEST IN YOU
Engaging and fun company culture that's made up of diverse people.
Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
Great medical, dental, vision, short- & long-term disability and life insurance options.
Company paid holidays, floating holiday and paid time off (PTO).
401(k) plan with competitive company match.
Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.
Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of serviceResponsibilities
Installing new construction residential security systems accurately and efficiently
Meeting or exceeding performance goals on a consistent basis
Performing initial walkthrough of home to determine the optimal system configuration, and to identify upselling opportunities
Keeping the customer informed at all times of what the installation process will entail, whether walls will need to be drilled in order to run wiring, etc.
Performing needs analysis with customers and designing a system that meets those needsConnecting in-home system up to our central monitoring system, activating system and performing customer demonstration
Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
Providing exceptional customer service at all times
Consulting with management on any issues or concerns
Cleaning up work area thoroughly following installation
Maintaining all company equipment, including truck, tools, inventory, etc.
Maintaining a professional appearance and demeanor at all times
Qualifications
High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
Good sales skills, particularly with strong upselling and closing abilities
Mechanical aptitude
Strong customer service skills
Commitment to safety
Ability to work effectively both on an individual basis and as part of a team
Professional appearance and demeanor
High energy, fun and positive attitude
Schedule flexibility and the ability to work weekend
Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
Cable installation, telecom, or low voltage environment experience, a plus
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