Senior Solutions Engineer- Federal - Virginia, United States - Splunk Inc

Description

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.This is an opportunity to work at a company that is changing the way information supports business decisions. You will be actively responsible for actively driving and handling the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products and services. As a valued Splunk SE, you will also be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, applications as well as articulate Splunk technology and product positioning to both business and technical users. You will discern all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and nurture positive relationships with our customer's technical staff.This role is working with Federal Civilian customers.
Candidate must live in the Washington DC Metro area

Responsibilities

We seek talent who will challenge customers in how they are thinking about their problems

You will also challenge Splunk and be heard in how we serve our customers

Enlighten and provide insight as to how Splunk can dramatically change customer operations

Nurture customers toward the realization that Splunk is the only solution of its kind

Identify, encourage and build Splunk champions within your customers

Commit to customer success and learn new things.

Celebrate your customer's success (You'll be doing a lot of this)

Understand which word is in every bullet above. Figure that out and you will understand your mission at Splunk. Have fun

Our Most Successful Sales Engineers:

Are visionaries who demonstrate that real experience trumps time served

Treat their job as their craft and are serious about constantly improving it

Love technology, but more relevantly love articulating our exciting technology

Embrace preparation to go as broad as possible and as deep as necessary

Relish being challenged by customers and constantly challenging themselves

Entice our customers with vision while being pragmatic trusted advisors

Possess and demonstrate conviction regarding the value of Splunk

Requirements

Practical experience with Federal Acquisition processes (RFC, RFI, RFP, etc.)

Practical experience reviewing and drafting responses to Federal requests for comment, requests for information, requests for proposals, et cetera is helpful

Passionate about crafting client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise

Validated experience communicating the business value of a technical solution via executive-level briefings to CIO, CISO, CIO, technical partners, etc.

Committed to delivering software or other technical demonstrations to both technical and non-technical staff -- experience doing so with Splunk is highly desirable

Experience administering both Linux or Windows systems - Linux expertise is also helpful

Experience coding / scripting to automate common tasks (Python, bash, Ruby, etc.)

Prior technical sales / technical services experience 8+ years

Must be able to commute to client site as needed

Must currently be authorized to work in the United States on a full time basis

Other desirable differentiators:

Collaborative experience at a Federal Systems Integrator in a client-facing technical role

Prior experience using Splunk in an operational context

Experience designing and implementing analytic dashboards or other visualization improvements in a production environment

Bachelor's or Master's degree in Computer Science, Information Systems, Management Information Systems, or similar course of study - equivalent professional experience will be considered

Sense of humor