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Host // Grill 89 Westmont
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Caesars Entertainment Joliet, United States Part timeJob Description · ESSENTIAL FUNCTIONS: · •Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. · •Responsible for the accurate check-in and check-out of each guest. · •Ensures that all guest con ...
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Restaurant Team Member
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Himalaya Holdings, LLC dba Golden Corral Bolingbrook, United StatesOur franchise organization, Himalaya Holdings, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team · Golden Corral restaurants are currently accepting applications for the opportunity to join our team with our family buffet restaurant cha ...
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Grill 21 Chicago, United States OtherA modern interpretation of the classic American Grill highlighted by an open, exhibition-style kitchen, The Grill on 21 is an elevated culinary experience within The LaSalle, An Autograph Collection hotel. Located within the heart of Chicago's financial district, The Grill on 21 ...
Host Grill 89 Westmont - Ditka's Restaurant Group
Description
Job Description:
Job Summary
Cheerfully greets and seats all Guests in a friendly manner and assists in maintaining the overall Guest flow of the restaurant. Addresses Guests on their entrance and departure in a manner such that will feel welcome and want to return.
Key Performance Elements/Essential Functions
Opens door for Guests as they arrive and depart.
Warmly greets and seats Guests as they enter the restaurant, accommodating any special needs (boosters, high chairs, disabilities).
Manages Guests' expectations when there is a wait.
Handles incoming calls courteously and efficiently, following established guidelines.
Acknowledge Guests as they leave and invite them to come back to the restaurant.
Performs other functions as time permits and as necessary including, but not limited to, rolling silverware, running food to tables, bussing tables, inspecting restrooms and building exterior, etc.
Has a good working knowledge of restaurant, e.g., hours of operation, directions to the restaurant, food & beverage menu selections, general restaurant information (credit cards accepted, check policies, take-out programs, etc.
Attempts to resolve all Guest complaints, striving for a flawless recovery to build brand loyalty. Advises management IMMEDIATELY of any Guest complaint
Ensures a harassment free environment through proper personal conduct.
Upholds safety and security standards at all times.
Assists in the ongoing cleanliness and maintenance of all Greeter areas – Reports any deficiencies to management.
Responsible for maintenance of all menus, Point of Sale Merchandise, Promotional Materials and other such items that reside in the Greeter area – report any deficiencies to management.
Completes assigned weekly cleaning projects.
Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Complete other job duties as assigned by the Manager.
Key Competencies/Characteristics
Lives our Core Values & Disciplines.
Friendly, easy going and pleasant/smiles easily.
Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
Self-Disciplined.
Able to remain positive and calm under stressful conditions.
Strong commitment to serving others.
Dependable, trustworthy.
Willing to extend themselves to the Guests they serve – Hospitable.
Genuinely warm and sensitive/polite.
Exhibits neat, clean and professional image at all times.
Physical Requirements
Able to lift and carry up to 15 pounds
Able to stand and exert well-paced mobility for up to 4 hours at a time.
Able to speak clearly and listen attentively to Guests/employees.
Must meet any federal, state, county or municipal regulations pertaining to the service of food and beverages.
Additional Information
Extreme environmental demands on front of house people are few. The majority of work takes place indoors in climate controlled areas.
The only chemicals involved are those of the cleaning kind. Training is given as to the appropriate use of these chemicals.
During a typical shift a front of the house Team Member will have intense Guest contact and be involved in moderately to very stressful situations.
Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.
Experience Requirements
Minimum 6 months experience working in a hospitality, retail, or customer service role
