Software Solutions Architect - Maitland

About AssistRx · AssistRx is a healthcare technology company that provides end-to-end patient access and therapy initiation solutions for pharmaceutical manufacturers, healthcare providers, and specialty pharmacies. Our platform supports complex workflows across copay assistance, ...

Job description

About AssistRx

AssistRx is a healthcare technology company that provides end-to-end patient access and therapy initiation solutions for pharmaceutical manufacturers, healthcare providers, and specialty pharmacies. Our platform supports complex workflows across copay assistance, prior authorization, patient enrollment, benefit verification, and specialty pharmacy coordination, helping patients start and stay on therapy faster.

We operate at the intersection of healthcare, compliance, and enterprise SaaS, where reliability, data integrity, and security are non-negotiable. Our solutions handle high-volume, high-sensitivity data in a HIPAA-regulated environment, supporting national pharmaceutical brands and large provider networks.

As a private-equity-backed organization, AssistRx is in a period of intentional growth evolving from a fast-moving startup mindset into a scalable, enterprise-grade SaaS platform. This requires thoughtful architecture, strong technical leadership, and disciplined execution to balance speed with long-term sustainability.

Technology at AssistRx is a core differentiator, not a support function. Architects and engineers work closely with Product, Client Success, and business leaders to solve real-world healthcare problems at scale. The Software Solutions Architect will play a critical role in shaping how our platform evolves, how we integrate with partners and clients, and how we deliver reliable, compliant solutions as we grow.

Role Overview

The Software Solutions Architect is the senior technical authority responsible for shaping and governing enterprise-scale architecture across both client implementations and the core SaaS platform. This role is critical as the organization evolves from startup execution to repeatable, compliant, and scalable delivery.

This is a hands-on, decision-making architecture role, not a theoretical or purely advisory position. You will partner closely with Engineering, Product, Client Success, and Executive Leadership to ensure solutions are secure, scalable, compliant (HIPAA), and aligned with long-term platform strategy, while still enabling fast delivery.

What Success Looks Like (First 12–18 Months)

• Clear enterprise architecture standards, reference patterns, and guardrails are established and actively used by engineering teams.
• Client implementations scale predictably without introducing one-off solutions or architectural drift.
• The platform evolves intentionally toward microservices where justified — not prematurely or by trend.
• Architectural decisions are documented, traceable, and defensible via ADRs.
• Engineering teams move faster with less rework due to clarity, consistency, and reusable patterns.
• APIs, integrations, and data flows are secure, observable, and resilient in production.

Key Responsibilities

Architecture Ownership & Solution Design

• Own end-to-end solution architecture across client-facing implementations and shared platform capabilities.
• Translate business, regulatory (HIPAA), and customer requirements into clear, actionable architecture designs.
• Create and maintain architecture artifacts including:
• System and component diagrams
• Data flows and integration patterns
• API contracts
• Architecture Decision Records (ADRs)
• Define and enforce non-functional requirements (scalability, performance, availability, security, operability, maintainability).
• Guide architectural evolution from modular systems toward well-bounded microservices where appropriate.

API, Integration & Data Exchange Strategy

• Define and govern HTTP-based API standards (REST design, versioning, error handling, backward compatibility).
• Lead contract-first API development using OpenAPI / Swagger.
• Architect and govern Azure API Management (APIM):
• Authentication & authorization
• Rate limiting, caching, and monitoring
• Design secure and reliable SFTP integrations, including encryption, validation, reconciliation, and failure recovery.
• Ensure integration patterns are resilient, observable, and auditable.

Startup-to-Scale Enablement

• Assess current architecture and identify scalability, reliability, and compliance gaps.
• Partner with engineering leadership to reduce technical debt without halting delivery.
• Establish architectural guardrails and reference implementations that enable teams to move fast safely.
• Balance pragmatism with long-term platform health.

Leadership, Governance & Collaboration

• Serve as the architectural discipline lead across product and client delivery teams.
• Facilitate architecture reviews and guide technical decision-making.
• Participate in intake, estimation, and planning to assess risk, scope, and architectural impact.
• Represent architecture in CAB, release planning, and executive discussions, clearly communicating tradeoffs and implications.

Hands-On Technical Contribution (~15%)

• Contribute directly through:
• Prototyping
• Complex problem solving
• Performance tuning
• Architectural validation
• Perform code reviews to ensure alignment with standards.
• Support production issue analysis and root-cause remediation.

Requirements

Required Qualifications

• 8+ years of professional software engineering experience.
• 3–5+ years in an architecture or senior technical leadership role.
• Proven experience designing enterprise-grade, distributed systems in regulated environments (HIPAA).
• Strong expertise with:
• .NET / .NET Core / ASP.NET Core / Web APIs
• Azure (App Services, Functions, Service Bus, Event Grid, Blob Storage, API Management)
• Experience with relational and in-memory data stores:
• SQL Server, Oracle, MySQL, Redis
• Deep understanding of:
• HTTP & RESTful APIs
• Secure data exchange patterns (including SFTP)
• Strong experience with Git workflows, CI/CD, and code reviews.
• Ability to collaborate effectively with DBAs on schema design and performance optimization.

Preferred Qualifications (Strong Differentiators)

• Experience evolving modular monoliths into microservices.
• Event-driven and asynchronous architecture experience.
• Salesforce integration experience (objects, workflows, integration patterns).
• Experience operating commercial B2B SaaS platforms.
• Exposure to infrastructure-as-code, containerization, or Kubernetes.

Work Style & Expectations

• Acts as a hands-on architectural leader, not a slideware architect.
• Comfortable operating in ambiguity and helping organizations mature their technical discipline.
• Communicates clearly with both technical and non-technical stakeholders.
• Willingness to travel up to 25% within the U.S. for key initiatives and client engagements.

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire