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Ocala

    DSW Store Associate Part-Time - Ocala, United States - Designer Brands

    Designer Brands
    Designer Brands Ocala, United States

    3 weeks ago

    Default job background
    Part time
    Description
    General Overview

    Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They evaluate the customer's needs and provide assistance by executing the company's customer service model, always prioritizing the customer. Store Associates will handle salesfloor and warehouse tasks in the store such as assisting customers, organizing merchandise, completing transactions, processing incoming shipment, and maintaining cleanliness. Store Associates should exhibit behaviors that resonate with the company values of Responsibility, Cooperation, Modesty, and Enthusiasm. Store Associates act as representatives of the brand and are accountable for the full customer experience, from online interactions to in-store visits. Store Associates must adhere to all company policies and procedures.

    Reporting to: Store Manager and/or Co-Manager

    Key Responsibilities:

    • Customer Service - Warmly greet and assist every customer, understand their needs, and provide appropriate help. Promote the benefits of the DSW Loyalty program, address product inquiries, and ensure a smooth purchase process in-store or online.
    • Cashwrap - Carry out customer transactions following DSW guidelines. Ensure accuracy in handling money, communicate pricing information, and operate the register efficiently.
    • Store Operations - Maintain a tidy, safe environment for customers. Tasks include tidying up, returning items to their places, cleaning various areas, and organizing the stockroom.
    • Merchandising - Receive and display incoming products, carry out price reductions, maintain clearance sections, and keep the stockroom organized.
    • Fulfillment - Manage the fulfillment process by locating items, checking product condition, preparing packages, and ensuring readiness for pickup or delivery.
    • Asset Protection - Adhere to all asset protection protocols.
    • Personal Growth - Engage in team meetings, attend training sessions, and be open to feedback and coaching.
    • Additional Duties - Complete any other assigned tasks by the management team.

    Required Skills:

    • Professional, friendly, and courteous demeanor.
    • Strong customer service abilities.
    • Capability to work efficiently to meet deadlines.
    • Effective written and verbal communication skills.
    • Proficiency in using technology for customer interactions (e.g., Tablet/Register, Calculator, Register Keyboard).
    • Ability to stand or walk around the store for extended periods.
    • Physical strength to lift up to 50 pounds occasionally.

    Experience:
    • No prior retail experience needed
    • Partial High School education

    Preferred Qualifications
    • At least 1 year of retail experience as Cashier, Retail Floor Generalist, or Store Receiver is preferred

    ALREADY AN ASSOCIATE?

    If you are already a member of our team, please apply through our internal portal.

    Why Opt for a Career with Designer Brands?

    Empowering associates and fostering strong teams geared towards revolutionizing the retail and footwear industry through positive transformations lies at the heart of our ethos at Designer Brands.
    • Committed to supporting our associates in learning, growing, succeeding, and evolving into effective leaders
    • Shared dedication to cultivating a vibrant culture driven by engagement, enthusiasm, optimism, and enjoyment
    • Devoted to philanthropy and community engagement

    About Designer Brands:

    Designer Brands Inc. stands as a prominent designer, manufacturer, and retailer of footwear and accessories in North America.
    • With over 640 locations, Designer Brands Inc. operates various retail concepts under the DSW Designer Shoe Warehouse and shoe co. brands.
    • Through Camuto Group, a top producer, Designer Brands designs and crafts footwear and accessories distributed in more than 6,400 stores worldwide.
    IMPORTANT NOTICE:

    It has come to our attention that there are fraudulent job offers circulating where individuals misuse a company's name and branding to deceive people into providing personal details under the guise of a job application. In response, companies are highlighting their official recruiting platforms and communication channels. Our legitimate email addresses finish with , and . Beware of suspicious email addresses ending in or . For any uncertainties about a communication or information request, it is advisable to independently verify the contact information for the company (excluding the provided contact details) to ensure authenticity before responding. For validation of any Designer Brands-related hiring request, reach out to We are actively working to prevent these scams.
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