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Bossier City

    housekeeping supervisor - Bossier City, United States - LOUISIANA DOWNS INVESTMENT COMPANY LLC

    LOUISIANA DOWNS INVESTMENT COMPANY LLC
    LOUISIANA DOWNS INVESTMENT COMPANY LLC Bossier City, United States

    3 days ago

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    Description

    Job Description

    Job Description

    Housekeeping Supervisor

    JOB SUMMARY:

    We're looking for an experienced Housekeeping Supervisor to perform housekeeping services, provide our guests with a safe and clean environment, and ensure an exceptional guest experience overall. Experience in a supervisory role overseeing housekeeping staff or a similar role is required.

    GENERAL REQUIREMENTS:

    • Must be 21 years of age
    • Must be able to read, write, speak, and understand English *Spanish is a plus but not a requirement
    • High school diploma or GED required
    • Must have previous experience in Housekeeping, Casino experience preferred
    • Must present a well-groomed appearance
    • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
    • At least 2+ years' experience in sanitation/guest services
    • Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
    • Computer experience/Microsoft applications (is a plus)

    PHYSICAL DEMANDS:

    • Able to lift and carry 25 lbs.
    • Must be able to maneuver to all areas of the facility including casino
    • Able to walk and remain standing for 8-10 hours with breaks
    • Able to work at a fast pace in mentally and physically stressful situations
    • Able to tolerate areas containing secondary smoke, high noise levels, bright/flashing and strobing lights, and dust
    • Be able to identify all housekeeping needs

    ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIES:

    • Monitor all the daily operations of the housekeeping department including all the public areas and casino and report to Housekeeping Manager and above
    • Lead, hire, and train housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
    • Offer advice as needed in housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
    • Document areas cleaned by housekeeping attendants and submit any issues that maintenance is required to repair
    • Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed. This includes but is not limited to floor machine stripping/waxing and carpet cleaning
    • Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies
    • Must maintain all records on MSDS for all chemicals as needed

    LOUISIANA DOWNS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY

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