Manager of Patient Services - Detroit - DMC Harper University/Hutzel Women's Hospital

    DMC Harper University/Hutzel Women's Hospital
    DMC Harper University/Hutzel Women's Hospital Detroit

    5 days ago

    Description
    Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At


    DMC Harper University/Hutzel Women's Hospital , we're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

    Benefits Statement

    At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals.

    That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.


    The available plans and programs include:

    • Medical, dental, vision, and life insurance
    • 401(k) retirement savings plan with employer match
    • Generous paid time off (PTO)
    • Career development and continuing education opportunities
    • Health savings accounts, healthcare & dependent flexible spending accounts
    • Employee Assistance program, Employee discount program
    • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

    Note:
    Eligibility for benefits may vary by location and is determined by employment status

    Job Summary


    Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service or process that provides business support to Nursing operations.

    The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director or Executive Director at the site.


    The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.

    Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel.

    The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff.

    Ensure that regulatory requirements/standards are communicated, implemented and monitored.


    Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital and DMC objectives.

    Model customer service excellence.

    The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives.

    Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor and revise processes.

    May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow.

    Initiate or recommend personnel actions such as hires, fires and disciplines for area(s) assigned.

    Complete performance appraisals. Develop and assess performance of daily, monthly and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple, closely-related fields, areas or processes. Model customer service excellence.


    COMPLIANCE STATEMENT Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations.

    Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures.


    • Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing.
    • Licensed to practice as a Registered Nurse (RN) in the state of Michigan.
    • Three years of progressive Nursing experience.
    Facility Description

    DMC Harper University Hospital

    has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research.

    A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

    EEO Statement


    Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other 13 legally protected status.

    Tenet will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship.

    Tenet participates in the E-Verify program. Follow the link below for additional information.


    E-Verify:
    e-verify

    The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

    Job:
    Nursing


    Primary Location:
    Detroit, Michigan

    Facility:
    DMC Harper University/Hutzel Women's Hospital

    Job Type:
    Full Time


    Shift Type:
    Day

    Shift Begin: 7:00 AM
    Shift End: 3:00 PM

  • Patient Services Representative

    2 weeks ago

    Only for registered members Detroit Full time

    Serving one million patients and their families annually. · The Center of Population Health Accountability (CPHA) is founded on a bold strategic vision to provide integrated whole-person physical and behavioral health services including partnerships to address the social determin ...

  • Manager of Patient Services

    5 days ago

    DMC Harper University/Hutzel Women's Hospital Detroit

    The Manager Patient Services positions with patient care accountability plan implement and evaluate processes related to performance improvement staffing effectiveness fiscal management staff competence and customer service outcomes within designated units services. · Bachelors i ...

  • Manager of Patient Services

    5 days ago

    DMC Harper University/Hutzel Women's Hospital Detroit

    We're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. · ...

  • Manager of Patient Services

    3 days ago

    Only for registered members Detroit

    Are you a results-driven leader ready to make a meaningful impact to patients, caregivers and your community? At DMC Sinai-Grace Hospital we are seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes a ...

  • Patient Service Specialist

    4 days ago

    Only for registered members Detroit, Michigan, United States

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. · ...

  • Patient Service Specialist

    5 days ago

    Only for registered members Detroit

    We are seeking a Patient Service Specialist to join our team at Concentra. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients. · ...

  • Manager of Patient Services

    5 days ago

    DMC Harper University/Hutzel Women's Hospital Detroit

    Reporting to Nursing leadership for the hospital site as assigned and with through subordinate personnel assumes management responsibility for a single major or multiple smaller function service or process that provides business support to Nursing operations. · ...

  • Manager of Patient Services

    1 month ago

    Only for registered members Detroit

    Reporting to Nursing leadership for the hospital site and with subordinate personnel assumes management responsibility for a single major function that provides business support to Nursing operations. · ...

  • Manager of Patient Services

    1 month ago

    Only for registered members Detroit

    Reporting to Nursing leadership for the hospital site as assigned and with through subordinate personnel assumes management responsibility for a single major or multiple smaller function service or process that provides business support to Nursing operations. · ...

  • Manager of Patient Services

    1 month ago

    Only for registered members Detroit

    We're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes Reporting to Nursing leadership · Assumes management responsibility for business support to Nursing operations · Collaborate with other memb ...

  • Manager of Patient Services

    1 month ago

    Only for registered members Detroit

    We're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. · Results-driven leader needed · Patient care accountability · Fiscal management · ...

  • Assistant - Patient Services

    4 days ago

    Only for registered members Detroit, MI

    Assist Patient Services Manager with patient and financial service tasks. · ...

  • Manager of Patient Services

    2 weeks ago

    Only for registered members Detroit

    + Are you a results-driven leader ready to make a meaningful impact to patients caregivers and your community At DMC Sinai-Grace Hospital we're seeking an innovative and experienced healthcare leader to drive excellence · and inspire our team towards exceptional patient outcomes ...

  • Patient Service Liaison

    1 week ago

    Only for registered members Detroit

    Responsible for completing audits on self-pay HIPP UA and COB/TPL Responsible for identifying other potential payors including Medicaid auto insurance Workers Compensation commercial insurance private insurance TPL to route account appropriately in the Patient Accounting environm ...

  • Patient Service Specialist

    4 days ago

    Only for registered members Detroit, Michigan, United States

    The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. · ...

  • Manager of Patient Services

    1 month ago

    Only for registered members Detroit

    We are seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. · Bachelors in Nursing (BSN) required. · Licensed to practice as a Registered Nurse (RN) in the state of Michigan. ...

  • Manager of Patient Services

    13 hours ago

    Only for registered members MI-Detroit

    We know it takes a special person to work in healthcare, and we are committed to providing our people with an enriching and rewarding environment. · We deliver the resources, tools and support our employees need to serve our patients and customers in the best way possible — so we ...

  • Patient Service Specialist

    5 days ago

    Only for registered members Detroit Full time

    At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. · Greet patients and visitors · Communicate wait times to patients and direct them accordingly · ...

  • Patient Service Liaison

    1 week ago

    Only for registered members Detroit Full time

    Completa auditorías en auto pago, HIPP, UA (auto identificado) y TPL (inventario). Identifica otros pagadores potenciales incluyendo Medicaid para enviar cuentas apropiadamente. · ...

  • Patient Service Specialist

    5 days ago

    Only for registered members Detroit OTHER

    The Patient Service Specialist performs complex administrative duties and provides exceptional care to patients. · Greet patients and visitors · Check in patients using appropriate patient management system · Answer incoming telephone lines and direct the caller accordingly · ...

Jobs
>
Manager patient services
>
Jobs for Manager patient services in Detroit