Market Development Manager - Nashville, United States - United Telephone Company

Description

IT'S NOT GOING OUT OF OUR WAY; IT IS OUR WAY
At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time.

We've had the home team advantage for over 75 years, and we're proud to serve the communities where we live, work, and play.

Join the Home Team
Award-Winning Culture: 2023 Best Places to Work
Competitive Compensation and Benefits
Family-Oriented Culture, PTO, and Paid Holidays
401k + Match, HSA, and more

WHAT WE'RE OFFERING
We are looking for a talented and motivated

Market Development Manager .

This position will be regionally focused (Nashville & Mt Juliet) on Residential Market Development delivering amazing, easy, and personal customer experience.

A successful candidate will be creating and focused on maintaining relationships with HOAs, Developers, Builders, and Property Management Companies.


ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.
Strategically generate leads, identify, qualify, and secure opportunities to generate sales revenue for bulk services.

Understand technical aspects of our services and engage customers in a consultative approach by having a deep understanding of the work, our processes, and industry trends.

Work collaboratively with engineering, network operations, finance, and United Communications leadership to source and structure deals that deliver value to our customers.

Present large opportunities requiring investment to United Communications leadership; conduct associated financial modeling and assessment of growth opportunities, risks, and operational requirements.

Create and implement a rolling three-year sales plan.
Develop accurate and timely forecasts of sales opportunities.
Develop presentations, calendars, and reports on activity. Report on ROI and identified success metrics. Maintain accurate and quality sales records.
Provide leadership and support for new product development activities, including ideation, research, pricing, and strategy development.
Stay well-informed of the competitive landscape and emerging technologies to best position United Communications in the marketplace.

Analyze market trends, competitive data, and customer insights, and recommend changes to marketing, pricing, and market development strategies based on analysis and feedback.

Create and deliver sales presentations demonstrating strong knowledge of United Communications' products and services.

Lead customer meetings regularly with a strong ability to build rapport, open doors, and understand the business needs of senior decision makers.

Cultivate local partnerships and organizational affiliations to positively promote and position the United Communications brand within the communities we serve.

Actively participate in community events and service opportunities.

Maintain and build customer relationships; work with internal teams to ensure operational efficiencies and develop best practices to meet and exceed customer expectations.

Regularly follow up with existing customers to ensure service and product satisfaction.

Identify and maintain highly engaged relationships with the top property management companies, builders, developers, & POAs/HOAs in our service area.

Drive sales in new and existing neighborhoods through POA/HOA events, marketing agreements, and other methods.

WHAT YOU BRING
Bachelor's Degree in Business Administration, or a related discipline, or the equivalent education and /or experience.
Minimum 4+ years of experience in the areas of responsibility listed above.
Demonstrated track record of meeting or exceeding sales goals.

Must possess excellent communication skills (oral and written), including the ability to effectively articulate complex situations to colleagues and customers with varying degrees of network knowledge.

Must possess skills in presenting, persuading, and negotiating.

PC Skills –advanced word processing and email skills, along with the ability to review and analyze reports in company systems.

Must be proficient using Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.

Demonstrates high ethical standards, strong work ethic with an emphasis on team commitment, showing respect for others, the ability to acknowledge and build on others' ideas, and support for group decisions.

Ability and interest to work in a dynamic and rapidly changing technology environment, effectively dealing with multiple projects, stress, and conflict.

Must have the ability to solve problems with patience and a positive approach.
Self-motivated, detail-oriented, and organized with the ability to work efficiently to meet deadlines.
Ability to operate motorized work equipment and office equipment, including personal computers, phone systems, and software applications.

WHO WE ARE

United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved to be an innovative internet service provider for consumers and businesses.

Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers personalized user experience with local customer service, ranking as one of the industry's best in customer satisfaction.

United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers.

United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

UNITED COMMUNICATION'S CORE VALUES:
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.
Safety

– we assure the safety of everything we do.
Service

– we are responsive, informed, and easy to do business with.
United

– we communicate and collaborate.
Integrity

– we keep our promises and do the right thing even when no one is watching.
Driven

– we serve to win customers.

Accessibility:
If you need an accommodation as part of the employment process please contact Human Resources at

Email:



Accesibilidad:
si necesita una adaptación como parte del proceso de empleo, comuníquese con Recursos Humanos al

Correo electrónico:


Equal Opportunity Employer, including disabled and veterans.

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