Part-time Weekends 6a-2p - Cape Girardeau, MO
Only for registered members Cape Girardeau, MO , United States
1 week ago
Job summary
The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members,prospective members and guests. This role involves greeting and engaging with members as they enter and exit the club,
addressing inquiries, conducting facility tours, resolving issues,
and ensuring a clean,safe,and inviting environment during AM PM or Overnight shifts.
- Greet members prospective members
and guests providing exceptional customer service.
memebers on tours of facility.Facilitate needed updates to memebers accounts.Respond to memeber quesitons
& concerns in timely & professional manner elevating to management as needed.Maintain cleanliness organization &
safety of club.Thoroughly clean sanitize restrooms locker room areas fitness equipment gym floor.Stock locker rooms
wth proper supplies paper products.Report any broken missing amenities equipment toilets faucets showers hair dryers gym
equipment etc.to management.Follow Lost Found Policy turning lost memeber property to management immediately.Other responsibilities asked by management.
Job description
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