Citrix SME - Washington, United States - Metasys Technologies

Description

Senior Specialist - System Management (Citrix SME)
Washington, DC
Perm Position

Job Description:

Seeking an experienced Citrix Subject Matter Expert to implement, manage, and support the OnPrem and Citrix Cloud environments. This person should be a seasoned, self-motivated professional with at least 10 to 13 years of hands-on engineering and administration experience in Citrix Virtual Apps and Desktop and NetScaler. Ivanti administration and management are also required.

Job Functions, Essential Duties, and Responsibilities:

• Serve as subject matter expert (SME) for various technical aspects of Citrix, including Citrix DaaS, Analytics, Machine Creation Service, Citrix Virtual Apps, Citrix Virtual Desktops, Hosted Desktops, Citrix & FSLogix Profile Management, Workspace Environment Management, Citrix Policies, NetScaler Gateway/Load Balancing/GSLB, Citrix ADM, Storefront, Multi-site aggregations & vSphere.
• Implement, manage, and support Citrix Virtual Apps & Desktop, Citrix Cloud, Citrix NetScaler (ADC), ADM, and Citrix WEM environments.
• Work side-by-side with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system, including end-user support, create & maintain the golden images, working with Advanced Group Policy Management, and setup/configuration and debugging of the various components of the Citrix Sites.
• Provide technical support and assistance to Systems/Applications Analysts, Systems Engineers, and other technical staff/application teams.
• Ability to resolve Tier II and III escalated Citrix issues that include printing, profile management, redirections, application troubleshooting.
• Participate in documenting, communicating, and enforcing policies for securing and standardizing systems, infrastructure, and software as necessary.
• Lead consultative resource.
• Able to demonstrate a high degree of flexibility, including flexibility in working hours to support customers across multiple time zones.
• Ensure configuration and change management processes, procedures, and controls are implemented and adhered to.
• Authoring the documentation for updating infrastructure, support, and procedures.
• Knowledge in hypervisor VMware 6.5/6.7 and newer versions.
• Interface with Architect and Engineering team to develop and maintain all technical schematics, Functional & Design Specifications, Installation, Qualifications, and test plans.
• Ability to write Windows PowerShell / VB script and able to automate routine admin tasks.
• Monitoring and metrics gathering for end-user logon/logon experience in Citrix environments.
• Completion of assigned ad-hoc projects and tasks.
• Knowledge in one of the Enterprise Patch Management applications (SCCM, Ivanti).

Product Proficiencies:

• Citrix DaaS & Citrix Virtual Apps and Desktops 7.15 LTSR and newer versions
• Ivanti / Citrix / Netscaler
• Citrix Studio, Director, Storefront, MCS, PVS
• Citrix NetScaler (ADC) & ADM
• Citrix Workspace Environment Management
• Microsoft Active Directory, DNS, DHCP, Group Policy
• Windows Server 2012/2016/2019/2022
• Windows 10/11
• VMWare VSphere / ESXi / Microsoft Azure

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.