Acute Patient Access Representative ER - Mesa

Job summary

• Greet patients ensure patient safety using positive identification protocols verify insurance process registration quickly compassionately.
• Collect patient financial liability assist with financial counseling where needed Ensure all documentation accurate secure compliant Collaborate clinical teams optimize patient flow satisfaction Use multi-system technology streamline patient offerings intake record-keeping You thrive fast-paced environments like ERs clinics specialty care have strong sense urgency Have stellar communication skills high emotional IQ Are detail-oriented tech-savvy natural problem-solver Experience Patient Access scheduling front-office healthcare preferred will train right person Available Schedule Friday Saturday am pm On-call shifts Holidays required enjoy additional per hour weekends hours when applicable plus still receive full benefits package part-time All Acute Patient Access Services new hires required attend New Hire Orientation PAS New Hire Training start approximately weeks generally runs Monday Friday standard daytime business hours could vary posted schedule Located acre campus Mesa Arizona Banner Desert Medical Center one Arizonas largest comprehensive hospitals recognized U S News World Report Phoenix Best Hospitals Provide abundance exceptional opportunities over licensed beds including dedicated children NICU Areas excellence include high-risk pregnancy neonatal care obstetrics gynecology pediatrics cardiology oncology emergency medicine With operating rooms offer full range surgical specialties advanced technology da Vinci Surgical System Becker Hospital Review named Banner Desert Medical Center top busiest Emergency departments country If you aim deliver top-tier care most vulnerable patients consider joining Banner Children Hospital Desert Mesa Arizona Within over bed state-of-the-art facility specially trained nurses physicians clinical professionals utilize advanced technology iCare ICU monitoring robotic surgery provide high quality child-friendly family-centered care Our facilities feature bed NICU bed PICU six pediatric ORs bed ED Also offer dedicated pediatric rehab radiology oncology hematology capabilities With clinical diversity exceptional training programs supportive culture place grow career help very special patients Position Summary This position first point contact healthcare facilities assists patients administrative aspect gaining access medical treatment This position hospital-based setting which includes Emergency Dept Inpatient Obstetrics Outpatient etc Responsible in person patent intake registration providing superior customer service accurately identifying obtaining authorizations patents insurance verifying eligibility benefits generating patents estimates services rendered financial counseling collecting patents liability Demonstrates ability resolve customer issues provides excellent customer service Core Functions Verifies patents demographics accurately inputs information EHR documenting account thoroughly maximize reimbursement minimize denials penalties payor Proficiency multiple services including but not limited inpatient observation emergency obstetrics surgery imaging This position may cover services Consistently meets all registration related key performance indicators determined management Obtains federalstate compliance information consents documentation required by patrons insurance plan Includes thorough understanding accurately completing hospitalbased compliance forms required CMS Uses multiple computer applications proficiently Consistently discusses financial liability with patrons families collection full patron liability assisting patrons applying Banner Line Credit setting up payment plans assisting patrons with Banner Financial Assistance policyapplication Provides variety patron services financial tasks May assigned functions transporting patrons training new hire employees recapping daily deposits posting daily deposits conducting other work assignments Patient Access Services team Works independently regular supervision follows structured work routines Works highvolume fastpaced clinical environment requires adaptability critical thinking independent decision making prioritize work ensure appropriateness timeliness each patiens care Primary external customers include patrons families physician office staff thirdparty payors Minimum Qualifications High school diplomaGED required Must have customer service skills knowledge patent finanacial services finanical collectin servicces or insurace industry experience processes normally acquired years work experience Requires ability manage multiple tasks simultaneously minimal supervision works both independently collaboratively team environment Requires strong interpersonal oral written communication skills effectively interact wide range audiences Strong knowledge common office software word processing spreadsheet database software typing ability Employees working at Banner Behavioral Health Hospital BTMC Behavioral BUMG BUMCT BUMCS behavioral health clincial seting that serves children possess Ariziona Fingerprint Clearance Card time hire maintain card duration employment An Arizona Criminal History Affidavit must signed upon hire Preferred Qualifications Associates degree preferred CRCR Certified Revenue Cycle Representative certification credential offered Healthcare Financial Management Association HFMA CHAA Certified Healthcare Access Associate certification credential offered National Association of Healthcare Access Management NAHAM Knowledge medical terminology healtcare systems Additional Related Education And/or Experience Prefered.

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  Job description

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