- Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
- Coach and counsel employees on performance in a responsive and timely manner.
- Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
- Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
- Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.
- Maintain knowledge of current industry developments and best practices.
- Participate in committees and projects that will support the organization's goals and objectives.
- Bachelors Equivalent combination of education and experience Preferred
- 4-6 years Automotive Claims handling Required
- 1-3 years Supervisory Preferred
- Advanced organizational, planning and delegation skills critical.
- Advanced oral and written communication skills necessary.
- Advanced interpersonal skills essential.
- Ability to effectively lead change required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
- Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
- Occasional travel to off-site business meetings or conferences. (5% proficiency)
-
We are looking for a Team Leader who will encourage challenge serve and empower their teammates to uphold our service standards. · The ideal candidate will be flexible creative positive in a fast-paced environment determined to ensure every single guest team member enjoys their e ...
Grapevine1 week ago
-
We are currently recruiting for the position of Team Leader. · The tasks and responsibilities required for the Team Leader are outlined below: · ...
Dallas-Fort Worth, TX1 month ago
-
We are looking for leaders that want to be part of a team culture where we have the pleasure of working in a fun enthusiastic environment that thrives on giving our clients a stress-free experience. · Go out of your way to be friendly (smile, eye contact, small-talk) to everyone ...
Carrollton1 week ago
-
We are looking for leaders that want to be part of a team culture where we have the pleasure of working in a fun enthusiastic environment that thrives on giving our clients a stress-free experience. · Go out of your way to be friendly (smile, eye contact, small-talk) to everyone ...
Carrollton, TX2 weeks ago
-
A Team Leader consistently demonstrates core values and has a servant's heart. · ...
Colleyville Blvd, Colleyville, TX,1 week ago
-
A Team Leader is responsible for helping the General Manager drive overall store operations. · ...
Euless, TX, US,6 days ago
-
Are you ready to take the lead and keep production running smoothly?Mi Windows and Doors is looking for Shipping Lead to join our Day Shift team in Flower Mound, TX. · Review daily production needs and organize any hot orders. · Review attendance and fill in for absent team membe ...
Flower Mound1 month ago
-
The Production Team Leader supports the Coating Manager by ensuring daily operations in the Coating department run efficiently, safely, and in compliance with standard operating procedures. · ...
Lewisville1 month ago
-
Job summary · Co-Pack Production Leader reports to the CoPack Shift Supervisor and/or head of the unit/department.The tasks and responsibilities of a CoPack Production Leader are outlined below: · ...
Dallas-Fort Worth, TX3 weeks ago
-
The Production Team Leader supports the Coating Manager by ensuring daily operations in the Coating department run efficiently, safely, and in compliance with standard operating procedures. · This role provides hands-on leadership, assists with training, supports equipment readin ...
Lewisville, TX1 month ago
-
This position is responsible for creating cleaner and healthier environments for our customer's buildings and grounds by performing the following essential duties and responsibilities. · ...
Grapevine, TX1 week ago
-
The Finish Team Lead supports the Crew Supervisor by coordinating and guiding daily operations within the Finish, Shipping, and Mailroom Departments. · This role assists with planning work activities, leading and coaching employees, · and ensuring safety quality delivery customer ...
Lewisville1 month ago
-
The Finish Team Lead supports the Crew Supervisor by coordinating and guiding daily operations within the Finish, Shipping, and Mailroom Departments. · Assist the Crew Supervisor in planning, directing, and coordinating daily finishing operations · Lead employees to achieve safet ...
Lewisville, TX1 month ago
-
+The Physical Security Team Lead ensures safety and security for all Paycom property and personnel. · +Manage corporate security officers to ensure all safety policies are followed. · Patrol company property to ensure buildings, gates, and fence perimeter are secure. · ...
Grapevine1 month ago
-
To be a professional moving company captain that helps people by providing hands-on labor, moving and junk removal service. We serve residential and commercial businesses/services. · Go out of your way to be friendly (smile eye contact small-talk) to everyone whom you come in con ...
Carrollton, TX2 weeks ago
-
Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor and special projects as assigned. · ...
Irving, TX1 week ago
-
LifeCare Home Health & Hospice Family is launching a rapid expansion initiative to open multiple hospice DeNovo locations across priority markets. · Lead the operational launch of multiple hospice DeNovo sites from market selection through go live and early ramp. · ...
Irving Full time3 weeks ago
-
To be a professional moving company captain that helps people by providing hands-on labor, moving, and junk removal service. · ...
Carrollton1 week ago
-
We are seeking an Industrial Cleaning Team Leader to join our team at ServiceMaster Commercial Cleaning by the Experts in Grapevine,TX. · This position is responsible for creating cleaner and healthier environments for our customer's buildings and grounds by performing various cl ...
Grapevine, TX5 hours ago
-
+ Job summary: Oversees daily Customer Support Center activities including entry/exit/remote lane locations. Handles exceptions to standard operating procedures. · + Qualifications: High school curriculum or equivalent; Two years of customer service experience; One year call cent ...
Grapevine Full time1 month ago
-
We are seeking a highly skilled, execution driven Hospice DeNovo Strike Team Operational Leader to oversee the end to end operational launch of new hospice branches. · This leader ensures every new site opens on time, on budget, and fully aligned with LifeCare's clinical, regulat ...
Irving, TX3 weeks ago
Auto Liability Claims Team Leader - Coppell - ACSC Management Services Inc
Description
Claims Team Manager - Auto Liability
This is an Onsite position.
Job SummaryThis management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties
The starting pay range for this position is:
$92, $123,600.00Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team."Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
-
Team Leader
Only for registered members Grapevine
-
Team Leader
Only for registered members Dallas-Fort Worth, TX
-
Team Leader
Only for registered members Carrollton
-
Team Leader
Only for registered members Carrollton, TX
-
Team Leader
Only for registered members Colleyville Blvd, Colleyville, TX,
-
Team Leader
Only for registered members Euless, TX, US,
-
Team Leader Shipping
Only for registered members Flower Mound
-
Production Team Leader
Only for registered members Lewisville
-
Production Team Leader
Only for registered members Dallas-Fort Worth, TX
-
Production Team Leader
Only for registered members Lewisville, TX
-
Industrial Cleaning Team Leader
Only for registered members Grapevine, TX
-
Shipping Team Leader
Only for registered members Lewisville
-
Shipping Team Leader
Only for registered members Lewisville, TX
-
Team Leader of Physical Security
Only for registered members Grapevine
-
Mover Team Leader
Only for registered members Carrollton, TX
-
Seafood Associate Team Leader
Only for registered members Irving, TX
-
DeNovo Operational Team Leader
Full time Only for registered members Irving
-
Mover Team Leader
Only for registered members Carrollton
-
Industrial Cleaning Team Leader
Only for registered members Grapevine, TX
-
Customer Support Team Leader
Full time Only for registered members Grapevine
-
DeNovo Operational Team Leader
Only for registered members Irving, TX