Remote Group Facilitator - Spokane - Charlie Health

Description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role 

We're seeking Master's-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment.

Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we're looking for group facilitators who are deeply aligned with Charlie Health's mission to provide life-saving mental health treatment.

Responsibilities 

• Complete all Onboarding requirements within 2 weeks of start date 
• Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month
• Respond to all email and Slack communication promptly (within 48 hours) 
• Review the curriculum aligned to group assignment prior to group start time 
• Arrive ~10 minutes early to  scheduled group time and facilitate all groups for the entirety of the hour  
• Facilitate groups using the current Charlie Health curriculum and best practices
• Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed 
• Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture
• Following all operational policies and procedures as indicated by Charlie Health best practices 
• Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
• Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches 
• Communicate professionally and promptly with all clients, staff, families, agencies, and referents
• Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
• Demonstrate professional ethics, including appropriate boundaries and confidentiality
• Other duties as assigned

Requirements 

• Availability to work weeknights (3-8pm MT on Monday to Thursday) and Saturdays
• Master's degree in mental health or related field (see examples below)
• Experience working with diverse age demographics in intensive treatment settings
• Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus)
• Strong belief in and advocacy for group-based treatment alongside individual therapy
• Ability to facilitate effective, engaging telehealth sessions
• Reliable high-speed internet connection for client sessions
• Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software
• Part time, 1099 contractor role

Examples of Master's Degrees (Including but not Limited to):

• Master of Science (M.S.) in Mental Health Counseling
• Master of Social Work (M.S.W.)
• Master of Arts (M.A.) in Marriage and Family Therapy
• Master of Arts (M.A.) in Clinical Psychology
• Master of Science (M.S.) in School Counseling

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The Provider Experience at Charlie Health:

• Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable.
• Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients.
• Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing 
• Efficiency: Providers have access to an AI-powered scribe that streamlines clinical documentation and summarizes key points of client sessions.

Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis.
Please note that this role is not available to candidates in Illinois.

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from email addresses. Legitimate emails will never originate from , , or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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