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Temecula

    Shuttle Driver - Temecula, United States - Europa Village Winery and Resort

    Europa Village Winery and Resort
    Europa Village Winery and Resort Temecula, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionEuropa Village is a one-of-a-kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. We offer amazing wines in our Tasting Room, a delicious menu at Bolero Restaurante, and a total of 20 beautiful rooms to enjoy a getaway.

    Europa Village is looking to fill the position of Shuttle Driver. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. Strong customer service is a must.

    Shuttle Driver Reports To:
    • Guest Service Manager
    Responsibilities Specific to Shuttle Driver/Bellman:
    • Possesses and lives Europa Village core values
    • Ability to safety drive guests to their requested destination around the property
    • Possesses excellent customer service skills
    • Ability to greet and converse with guests in a friendly and professional manner
    • Ability to answer guests questions regarding Europa Village, the property and surrounding areas
    • Ability to sit for long periods of time
    • Ensures the safety of passengers at all times
    • Must drive cautiously
    • Assists guests into and out of the shuttle as needed
    • Ensures the shuttle is clean on the outside and inside and free of trash and debris
    • Assists guests with their luggage to and from their hotel room
    • Able to lift up to 50 pounds on a regular basis
    Expectations of Shuttle Driver:
    • Create and foster an environment of teamwork by helping fellow employees or guests without a second thought
    • Be able to communicate Europa Villages story
    • Ability to treat all associates and guests in a respectful manner
    • Arrive at work prepared with excellent personal presentation standards and clean, pressed uniform and appropriate shoes
    • Arrive on time and be respectful of attendance and punctuality
    • Adhere to Europa Village policies and procedures
    • Be hospitable, welcoming and exhibit a positive attitude and willingness to assist where necessary
    • Keep eye out for attention to detail
    • Must be available to work weekends and holidays
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