- Expertise in project management, strong communication and organizational skills and knowledge of IT services
- Excellent understanding of IT Change management processes and procedures
- Knowledge of ITIL methodology to analyze and review/ enforce the existing processes
- Knowledge of ITSM Service Know tool
- Analysis and review of the currents Change management processes and procedures: Change Committee Boards, Pre change tests, communication, validations, rollback...
- Contribute to the reporting, KPIs and controls review and improvements
- Contribute to the standardization of tooling/templates of Change Management
- Collaborate with CIB EMEA and IT group on the action plans
- Establish the structure of the project aligned with the PMO team processes
- Ensure project objectives are communicated to relevant stakeholders, committed, managed and met with the expected quality of the deliverables
- Manage the project budget
- Set up a local project governance and contribute to EMEA governance
- Report progress and escalate issues, following relevant PMO processes
- 10+ years experience in project management
- Experience in a Change Management role, ideally gained within a Financial Services, Banking or Insurance environment
- Exceptional communication (verbal and written) and interpersonal skills, with the ability to engage at all levels of the organization
- Excellent analytical and problem-solving skills - i.e. the ability to anticipate problems and solve them quickly and effectively
- Leadership skills - ability to build strong working relationships to execute and successfully complete the programs and projects
- Strong organizational skills
- Proficient with Microsoft Office products, especially with driving a narrative through PowerPoint
- Ability to quickly adapt to change
- Flexible to work and be responsive during off peak hours as needed
IT Project Manager - Jersey City, United States - APN Consulting
Description
Title :
IT Project Manager - Level 3 (IT Change Management)
Location :
Jersey City NJ
Duration : 12-15 months
Description:
Business Overview:
IT Production is a transversal function which provides all core technologies, production security and applications support to all businesses of the bank in the Americas.
Project Management team ensures the delivery of IT Production Americas projects to support business objectives, such as site build outs, datacenter migrations, meet regulatory and security requirements or implementation of new technologies.
Responsibilities:
IT Change management project aims to strengthened Change Management quality, enforce systematic mandatory data before changes submissions and enhance Change communication.
The Project manager will work cross-functionally and collaborates closely with other stakeholders across the regional organization to ensure achievement of targeted objectives.
Her/his role will require: