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    Lab Service Engineer I - Wichita, United States - TriMedx

    TriMedx
    TriMedx Wichita, United States

    1 week ago

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    Description


    If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

    Everyone is focused on serving the customer and we do that by collaborating and supporting each other
    Associates look forward to coming to work each day
    Every associate matters and makes a difference
    It is truly a culture like no other

    We hope you will join our team Find out more about the available position below.
    Summary

    The Laboratory Service Engineer I installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of low-end clinical laboratory equipment related to hematology, chemistry, coagulation & histology.

    The Laboratory Service Engineer may serve as an advisor to medical and clinical staff in the specification, acquisition, safe use, and proper operation of specialty equipment.

    The individual also may serve as an advisor to other TriMedx personnel on technical matters concerning specialty equipment.

    This position is responsible for communicating equipment status and inspection results to supervisors and laboratory directors and must document all work to comply with accreditation agencies.

    The individual demonstrates adherence to the TriMedx core values in all professional interactions by showing respect to all people, adding value, initiating meaningful change, and exhibiting integrity.

    Responsibilities
    Technical Service - 40%
    Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on low-end and some high-end laboratory equipment
    Repair, install, and calibrate low-end and some high-end laboratory equipment
    Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
    Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
    Maintain laboratory expertise through ongoing training and education
    Assist with Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise
    Regulatory Compliance - 25%
    Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
    Assist laboratory in preparing for lab specific accreditation inspections (CAP, CLIA, COLA)
    Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
    Responsible for ensuring all service and documentation is complete, timely, and accurate
    Account Relationship Management - 25%
    Build and maintain customer relationships
    Discuss equipment status and functionality with laboratory technicians
    Make recommendations to laboratory management regarding service strategy and capital equipment purchases
    Adheres to the Mission, Vision, and Values of the organization(s) served.
    Provide a positive representation of TriMedx services by integrating the core values into job performance
    Inventory - 10 %
    Perform periodic inspections of current inventory status
    Verify the completion of security analysis for new customer equipment

    Performs Incoming Inspections (II) to maintain a complete and accurate inventory of laboratory devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.

    Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
    Make recommendations regarding inventory
    All other duties as assigned
    Skills and Experience
    Problem solving skills to diagnose problems and develop solutions
    Strong written and verbal communication skills
    Valid drivers license required; variable travel requirements depending on primary site that may require use of personal vehicle
    Education and Qualifications
    Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.
    Minimum 6 months working with biomedical or laboratory equipment in a hospital or clinical engineering environment.
    Frequently required to reach, pull, and/or employ fine motor skills during the installation, servicing, and maintenance of laboratory equipment.
    Occasionally required to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting stationary laboratory equipment.

    Frequently required to operate tools/machinery that use hand and/or foot controls (drills, saws, electronic test equipment, etc.) when servicing laboratory equipment.

    Frequently required to lift, carry, or otherwise move up to 20 lbs while working with medical equipment.
    At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

    We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

    Visit our to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: , , .

    TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
    Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace.

    Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

    #J-18808-Ljbffr
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