Access Management Specialist - Spartanburg, SC, US,

Address : 10012 Sierra Avenue, Fontana, California, United States -     · Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through it ...

Job description

Address : 10012 Sierra Avenue, Fontana, California, United States -    

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future.  Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 1,200 storefronts locations and online lending.  Providing services in over 27 states, Purpose Financial employs over 3,700 team members.

At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

We offer:

• Competitive Wages
• Life/Health Benefits
• 401(k) Savings Plan
• Educational Assistance
• Paid Vacation/Holidays
• Employee Discounts
• Work-life Balance
• Business Casual Environment
• Paid Volunteer time off
• Rewards and Recognition Program
• EAP

To learn more about Purpose Financial visit Purpose Financial Website 

Position Summary

This position is responsible for adding, modifying, and removing access to all point-of-sale and other applications, file shares, databases, and systems as assigned in use by Advance America employees.  Where the Access Management Specialist is unable to fulfill the request, this role will facilitate the request with the appropriate administrative team or teams. Responsibilities also include provisioning access as required for corporate projects and supporting audit functions such as ticket selection and auditing user accounts. Also responsible for all other duties as assigned.

Job Responsibility

Support

• Act as facilitator in the granting system and user access, educating users on how to request access

Influence 

• Participate as required in the Access Entitlement Review process.

Drive   

• Grant users access upon request to specified point-of-sale applications and other applications, file shares, databases, and systems as required within stated timeframes so as not to hinder employees from starting work on time.
• Remove user access upon termination and/or leave of absence within stated timeframes.

Job Responsibilities Cont.

Manage 

• Update user roles upon request to ensure proper amount of system access.
• Gather tickets to facilitate audit efforts.
• Document processes for point-of-sale access management as needed.

Maintain

• Ensure access request forms are properly filled out and authorized.
• Other Duties as assigned.

Education Required

Associate Degree or technical certification desired. Demonstrated interest in continuing education.

Experience Required

1-2 years customer service experience. 1-2 years Point of sale system or PC hardware/software experience. Experience with access management is preferred. Experience with SailPoint or other identity and access management systems is preferred.

Knowledge Required

Entry level knowledge of Windows Office products; knowledge of service desk software desired; excellent telephone mannerisms and customer service skills; team mentality; excellent verbal and written communication skills; attention to detail; accurate typist. Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.  Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills.  Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.  Ability to develop and maintain business relationships. Ability to demonstrate planning and organizational skills required to successfully complete assigned project tasks. Ability to maintain confidentiality and exercise discretion while interacting with sensitive information.  Familiarity with Information Technology and concepts pertaining to access control management including Role Based Access Control, Identity Access Management, and the provisioning of access for applications, file shares, databases is preferred.

Physical Requirements

Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

Competencies

Integrity/Compliance Analysis/Problem Solving Communicating Effectively Asset Management Procedures Authentication/Authorization Customer Advocacy Interpersonal Skills Resilience Results/Accountability Inclusiveness

Travel

N/A

Attire

Business Casual

Other

Must be eligible to work in the USA and able to pass a background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 35473