Systems Engineer - Redmond, United States - CBRE

    CBRE
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    Description
    Systems Engineer (Redmond)
    Job ID
    143750
    Posted
    20-Mar-2024
    Service line
    GWS Segment
    Role type
    Full-time
    Areas of Interest
    Digital & Technology/Information Technology
    Location(s)
    Redmond - Washington - United States of America
    At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

    CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.


    Job Summary

    A Control Systems Engineer is a proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.

    You will have the opportunity to work within a 24x7 warehouse/logistics environment.

    Responsibilities
    Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
    Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
    Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
    Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
    Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's
    Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building
    Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
    Mentor CSTs and CSLs within your assigned building
    Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents
    Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems
    Perform, Utilize, and provide analysis FC System Assessments to assess material handling system performance
    Partner with FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building
    Utilize FC network support resources for guidance and assistance, and provide assistance to peers, as needed
    Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts
    Assist with skill assessments for the Technical positions within NACF Maintenance teams
    Handle flexible work load which may come from management or FC operations
    Participate in AE conference calls and coordinate with AE central team to complete all tasks required
    Provide weekly site controls reliability information to AE central team
    Travel up to 20%

    Basic Qualifications

    Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional experience.

    Experience with electrical theory, Robotics, Controls components, automated equipment
    Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms
    Knowledge of Robotics work cells and its control systems
    Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
    Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
    Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
    Knowledge or Warehouse Management System Software Concepts and messaging protocols
    Experience interpreting, modifying, and developing mechanical and electrical drawings
    Experience identifying, maintaining, and utilizing SCADA systems and KPIs

    Preferred Qualifications
    Ability to lead others in a technical role and interact with all levels of management.
    Ability to lead others in a technical role and interact with all levels of management.
    Reasoning, analytical and problem solving skills.
    Ability to train others with lesser skills
    Ability to interpret and understand policies and procedures and relate them to others.
    Systems controls design or programming experience
    Systems integration experience
    Field service engineering experience
    Systems trainer or training experience
    Experience supporting a wide range of different conveyors and sortation systems
    Excellent written, verbal and customer service skills
    Proven history of remote technical phone support
    Experience with advanced automation controls systems
    Experience with industrial robotics
    Experience with ASRS systems

    Site Standard Work
    40% Tactical
    Own the controls support of the assigned facility.
    Coordinate and execute controls maintenance (CC PMs), training and projects for assigned facility.
    Communicate risk and status of controls topics to Central AE team.
    Provide drive-in support for additional facilities in respective node as required.
    Lead technical resolution of high severity (SEV1 and SEV2) calls for all node sites (onsite and remote).
    Support and drive Root Cause Analysis for any automations related incidents
    Coordinate and execute OEE, Energy Management, and SCADA deployments for assigned facility.
    60% Leadership
    Professionally represent the RME team while in the FC and anywhere else at Amazon.
    Communicate clearly and establish strong relationships with every FC leader.


    Develop and maintain:
    Effective vendor relationships. Utilize these relationships to escalate technical issues during high severity events.
    Onsite controls team skillset and competencies. Manage skills heat map for CSx team and drive comprehensive training program.
    Best practices/policies and knowledge share mechanism for the team.

    Direct line of report to the site RME leader, dotted line of report to the node based Automation Engineering leaders.


    Physical Demands
    Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking
    Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds
    Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding,
    grasping), and wrist motion (repetitive flexion/rotation)
    Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces

    Operation Support & Customer Service
    Promoting and conduct good housekeeping practices
    Must be highly self-motivated and customer-centric
    Flexibility with work hours and days. (7 days a week operation, including holidays)
    Dedicated to supporting production by working in a safe, customer focused manner. Must be highly self-motivated.
    CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $80,000 annually and the maximum salary for the position is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

    Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).

    NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)