User Support Specialist - Mattoon, IL
4 weeks ago

Job summary
User Support Specialists install and support the various personal computer software and equipment for all divisions of the Health System.
Responsibilities
- Actively participates in the technical on-call rotation cycle which includes 24-hour availability, general working knowledge of most systems, ability to make correct judgment decisions, and working knowledge of operational procedures.
- Deploys equipment, installs or upgrades software, and resolves issues with departmental computer systems, peripherals and software.
Job description
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