Remote Customer Service - Sunnyvale, California, United States
3 days ago

Job summary
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services.+
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat.
- Identify customer needs and help customers use specific features.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
Job description
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