Team Member Shuttle Driver - Orlando, United States - NBCUniversal

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    Description

    JOB SUMMARY:

    Drives UO employees on property between Universal Studios and Islands of Adventure, Volcano Bay and Hard Rock employee back of house areas.


    MAJOR RESPONSIBILITIES:
    Drives shuttle bus ensuring the proper use of safety practices and procedures. Makes appropriate radios calls. Follows schedule/ pattern for appropriate routes ensuring timely service.

    Loads and unloads passengers while providing exceptional Guest Service to Team Members. Greeting all Team Members with appropriate greeting ("Good Morning", "Good Afternoon, "Good Evening"). Screens passengers discreetly for special accommodations and provides appropriate information and or assistance.


    Cleans bus and bus stops, inspects bus for service issues, monitors stops and bus equipment throughout the day and reports to appropriate contact daily.

    Maintains accurate passenger manifests.


    Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and Team Member involvement activities.

    Performs other duties as assigned.


    EDUCATION:
    High school degree or GED is required.


    EXPERIENCE:
    Six months to one year previous bus driving experience is preferred or equivalent combination of education and experience.


    CERTIFICATIONS, LICENSES, REGISTRATIONS:
    Commercial Florida Driver's License, Class B with a Passenger and Air Brake endorsement required

    Will be required to undergo Department of Transportation (DOT) physical and random drug testing


    ADDITIONAL INFORMATION:

    The following skills and/or experience is required:
    Strong Guest/ team interaction skills

    Excellent verbal and written communication skills

    Detail oriented

    Ability to multi-task in a fast paced environment

    Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

    Ability to solve practical problems involving several variables in standardized situations

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

    Required to be comfortable giving scripted spiel on microphone

    Required ability to stand for long periods of time

    Required to lift up to 50lbs

    Required to bend and kneel

    Ability to stay alert on short repetitious routes

    Universal is not accepting unsolicited assistance from search firms for this employment opportunity.

    All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando.

    No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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    Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2024 Universal Studios. All rights reserved. EOE