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    • Court Specialist - Boulder - City of Boulder

    City of Boulder
    City of Boulder Boulder

    1 month ago

    Default job background
    Description

    Job Title: Violation Bureau Support Specialist

    About the Job

    This is a fantastic opportunity to join our team at the City of Boulder and contribute to the daily operations of the violation bureau.

    Key Responsibilities:

    • Provide excellent customer service, answering phones, greeting the public, and referring visitors to appropriate areas.
    • Interact with departments/agencies who file summonses with the court.
    • Disseminate accurate information regarding current case status, dispositions, and court-ordered sanctions.
    • Process system entries for traffic, general, animal, photo, and parking violations.
    • Address customer complaints regarding parking violations and make determinations regarding suspension criteria.
    • Administer court dockets, issue warrants, writs, outstanding judgments, and defaults per judges' orders.
    • Purge closed files in accordance with record retention guidelines.
    • Perform Spanish interpretation at the counter, on the phone, and to assist in court process.

    Working Conditions:

    The ideal candidate will have sufficient clarity of speech and hearing, sufficient vision or other powers of observation, sufficient manual dexterity, and sufficient personal mobility and physical reflexes to work in an office setting.

    Requirements

    • Able to read, write, and speak English.
    • Demonstrate proficiency in word, excel, and other computer platforms.
    • Demonstrate strong computer and technology skills.
    • Demonstrate strong attention to detail.
    • Ability to work in a fast-paced, emotionally charged environment.
    • Ability to make routine decisions in accordance with department policies and procedures.
    • Ability to demonstrate strong organizational and time management skills.
    • Able to acquire and maintain Colorado Bureau of Investigation operator security number.

    Preferred Qualifications:

    • Knowledge of the Boulder Revised Code.
    • Knowledge of court legal databases.
    • Experience utilizing the Colorado Bureau of Investigation system.
    • Experience in cash and payment handling, including e-payments.

    Education and Experience:

    A high school diploma or equivalent is required.

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