Inside Sales Engineer - Troy, United States - Lunova Group

Description

Inside Sales Engineer – Troy, MI

Lunova Group is excited to partner with our client, a rapidly growing family-owned business with over four decades of expertise in liquid storage tanks, top and side mounted agitators, and corrosion resistant lining and coating systems in the Midwest. We are currently seeking a dynamic Inside Sales Engineer to join their team in Troy, MI. As an in-office position, you'll have the opportunity to immerse yourself in an environment filled with innovation and collaboration, where every day presents new challenges and opportunities for growth.

Why Join the Team?

Joining our client means becoming a vital part of a family-oriented environment that values each team member's contribution. They prioritize not only competitive employee compensation but also abundant opportunities for personal and professional growth. As you step into the role of Inside Sales Engineer, you'll have the opportunity to make a lasting impact on the organization, collaborating with a passionate team dedicated to constant learning and innovation.

About the Role:

The Inside Sales Engineer position is a unique opportunity that combines technical expertise with inside sales responsibilities. Working through our sales representatives, you'll act as a vital link between them and our vendors. In this role, you'll play a pivotal role in streamlining the sales process and ensuring exceptional service delivery. From handling inquiries and assembling quotes to facilitating communication with vendors, this role demands a keen eye for detail and a strong technical background. Moreover, we are specifically seeking an outside-of-the-box critical thinker who can innovate solutions to complex challenges.

Inside Sales Engineer Responsibilities:

• Gather and analyze customer requirements, working closely with the outside sales team to understand project needs.
• Prepare and present accurate quotes, collaborating with vendors to ensure timely and competitive pricing.
• Serve as the primary point of contact for customer inquiries through sales representatives, providing technical expertise and exceptional customer service.
• Assist in the preparation of purchase orders and ensure the accuracy of all documentation.
• Handle additional tasks as needed, including processing drawings and providing support across various departments.

Inside Sales Engineer Requirements:

• Bachelor's or Associate's degree in Engineering or a related field preferred, but equivalent technical experience to be considered in lieu of engineering degree.
• Demonstrated technical aptitude with a firm understanding of engineering principles.
• 3+ years experience in inside sales or a technical support role is required.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in CRM software (experience with Zoho is a plus) and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with a customer-centric approach.