Team Lead, Dynamics Development - New York - 32BJ Benefit Funds

Description

Salary Range: To USD) Annually

Job Code

1540

Department Name

Information Technology

Reports To

Manager, Dynamics Development

FLSA Status

Exempt

Union Code

N/A

Management

Yes

About Us:

Building Services 32BJ Benefit Funds ("the Funds") is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members: )

Job Summary:

Under the supervision of the Manager, Dynamics Development the Team Lead, Dynamics Development is responsible for leading and managing a team of software developers. This role involves both hands-on development work and leadership tasks, ensuring the delivery of high-quality software applications. The Team Lead, Dynamics Development will work closely with project managers, business analysts, and other stakeholders to align development activities with the business objectives of the Funds.

Essential Duties and Responsibilities:

• Lead, mentor, and inspire a team of software developers through regular 1-1s, monitor progress, address concerns, and discuss performance, objectives, and career development planning.
• Foster a collaborative and inclusive team environment that promotes innovation and continuous learning.
• Oversee the planning, execution, and delivery of software development projects.
• Ensure software development projects are completed on time, within scope, and budget.
• Coordinate with other departments and teams for project alignment.
• Participate in coding, code reviews, and the implementation of software solutions.
• Stay abreast of new technology trends and incorporate them into development practices.
• Ensure adherence to coding standards and best practices.
• Oversee testing procedures to ensure software quality.
• Identify and address any issues or defects in the development process.
• Act as a point of contact for project stakeholders.
• Clearly communicate technical concepts to non-technical stakeholders.
• Prepare and present regular progress reports.
• Encourage and lead efforts for continuous improvement in development processes.
• Promote innovation and efficient practices within the team.
• Manage the escalation of unresolved issues to appropriate internal teams or external vendors.
• Ensure the team provides exceptional customer service and support.
• Prepare and present reports on team performance, issue resolution metrics, and other relevant KPIs.
• Ensure proper documentation of IT development processes and resolutions.
• Manage On-boarding and Offboarding process, inclusive of IT software development team members.
• Assist in the creation and implementation of customer self-service material and tools.
• Provide support after hours and weekends as required.
• Lead and develop scalable applications using Microsoft .NET Core (C#), Microsoft Dynamics, Power Automate with MS SQL Server as the backend
• Conduct unit testing and troubleshoot applications built with ASP.NET, .NET Core, C#, TypeScript, JavaScript, and SQL
• Follow standard software development practices, including Agile methodologies (SCRUM) and Test-Driven Development (TDD)
• Review and analyze business requirements, evaluate technical feasibility, provide estimates, and create technical documentation using tools such as Microsoft Office
• Demonstrate willingness to support and develop solutions within Microsoft Dynamics 365 applications
• Perform other related duties as assigned.

Qualifications (Competencies):

• 8+ years of recent, progressive software development experience with .NET technologies, including at least two (2) years in a technical leadership role
• Experience in developing enterprise applications using ASP.NET Core, ASP.NET Web API (RESTful services)
• Proficiency in building responsive web applications
• Proven ability to lead, plan, and deliver complex software solutions that align with business goals
• Experience with Microsoft Dynamics 365 development is preferred
• Previous experience with Microsoft Power Automate for workflow automation is a plus.
• Experience in full System Development Life Cycle (SDLC) with knowledge of Agile and/or Waterfall methodologies
• Offer exceptional customer service to end users by being highly communicative and responsive.
• Must be able to multitask, work independently and act as a hands-on team member.
• Excellent organizational and time management skills.
• Flexibility and willingness to adapt to change.
• Strong analytical skills to resolve problems, identify and document solutions.
• Strong interpersonal communication and relationship-building skills.

Education:

Bachelor's degree in Computer Science or a related discipline.

Mathematical Skills: Good

Language Skills:

Speak, Read, Write and Understand English.

Reasoning Ability:

High

Certificates, Licenses, Registrations:

None

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
• Over 2/3 of the time: Talking or Hearing
• 100% of the time: Using Hands

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.