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- Schenker, Inc.
- Kaufmnnische Berufe
- Vollzeit (Dauer: Regulr)
- Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel)
- This is a specialist level position.
- Proficient with Windows OS, Word, and MS Office Suite.
- Intermediate demonstrable proficiency with Excel (basic formulas and charts).
- Must be able to type 45 WPM.
- Good interpersonal skills required.
- High school diploma or equivalent required.
- Generally prefer 5 years of experience.
- Schritt 1: Profil erstellen
- Schritt 2: Anhnge hochladen bzw. Angaben machen
- Schritt 3: Jobspezifische Fragen beantworten
- Schritt 4: Daten prfen und Bewerbung absenden
Customer Service Representative Specialist Angesehen am - Carson, United States - Deutsche Bahn
Description
Customer Service Representative Specialist
Direkteinstieg, Fachkraft
Startdatum:
ab sofort
Job-Nr: 121252
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Deine Vorteile
401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.
Dental
The option for separate dental coverage to cover preventative major and basic dental services.
Holidays
On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, plus 4 floating holidays.
Medical
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
Interact with management and warehouse personnel to establish service criteria and meet customer requirements
Follow up with customers and other departments to resolve invoice problems and discrepancies
Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
Accurately input into and retrieve information from the system
Audit air bills for completeness and accuracy. Research and maintain filings of air bills
Reconcile driver pickup and delivery manifests
Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
Record damaged shipments and misrouted freight on applicable reports
Essential Functions:
401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.
Dental
The option for separate dental coverage to cover preventative major and basic dental services.
Holidays
On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, plus 4 floating holidays.
Medical
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.