IT Project Manager - Idaho Falls, United States - Idahoan Foods

Description

**This role is an on-site position located in either Idaho Falls, Idaho or Fargo, North Dakota.

Combining a full-service network of professionals from field to fork, Idahoan is a leading manufacturer of value-added products.

Its potato processing plants and nationally recognized retail, foodservice, and warehouse club brands of products along with its close relationship with its growers, allow Idahoan Foods to deliver superior quality and value to its customers.

Job purpose

The role of the Information Technology Project Manager is to build relationships with their supported functional area/department and, along with other members of the IT organizations, maintain and deliver solutions that bring value to the organization.

Essential Duties & Responsibilities

• Builds and maintains strong relationships with process owners and super users.
• Has a strong understanding of the business value of new IT project requests.
• Advises business partner on technical implications and solution options.
• Supports senior members of the team in achieving desired results through the delivery of technology solutions.
• Acquires and maintains a deep understanding of supported business unit/function processes and technologies used.
• Facilitates enhancement change prioritization process within business unit by establishing stakeholder and user groups where applicable. Provides input into IT Strategic Roadmap, representing supported business unit.
• Manages the demand queue set partner expectation on deliverables.
• Manages stakeholder perceptions and expectations with all IT services.
• Assists in the development of metrics used to track value delivery.
• Assists in gathering high level business requirements and scope during initial discovery
• Supports the development of business cases requiring IT-based solutions.
• Interfaces with vendors to understand whether their products will meet business and technical requirements.
• Manages relationship with existing technology vendors. Utilizes relationship to problem solve and manage the enhancement request process.
• Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technology and business functions.
• Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies.
• Provides input to the business unit leaders to facilitate with prioritizing and shaping the portfolio of enhancements and projects.
• Manages the demand management process and portfolio for the function/region with strong global alignment.
• Identifies and mitigates potential problems and conflicts with IT solution delivery.
• Along with the VP, Integrated Supply Chain and SLT, drives the documentation of the "to be" business processes and identification of significant changes from current processes.
• Supports the solutions delivery and software development teams in areas that require an understanding of business processes and participates in design reviews.
• Creates and curates knowledge content for IT solutions.
• Assesses business process and system inefficiencies.
• Develops and executes test plans, facilitates user acceptance testing.
• Supports system conversions, upgrades, enhancements
• Assists in the development of business architecture standards and documentation.
• Other duties as assigned.

Alignment with Core Values of the Company

• Respect & Value Our People
• Stay in Front of Challenge While Reducing Costs
• Delight Our Customers
• Food Quality & Safety

Knowledge & Experience

Education and Experience: Bachelor's Degree in Business, Computer Science or Engineering plus 2-5 years' of IT experience, including business analysis and quality assurance. Prior experience supporting manufacturing solutions and processes.

Language Skills: Effective written and verbal communication skills. Ability to communicate technical ideas in a user-friendly approach.

Reasoning Ability: Demonstrates the self-confidence and maturity to make decisions and solve problems with minimal direction. Familiarity with general business functions.

Interpersonal Skills: Team player, flexible and accepts changing assignments and accountabilities. Strong communication, presentation, leadership skills, process modeling skills.

Computer Skills: Basic understanding of information technology and business concepts along with boarder IT domain experience

Work Environment: Responsibilities may require evening and weekend work in response to needs of the systems being supported. Includes possible travel to other Idahoan Foods, LLC facility locations.