- Present menu, answers questions, and makes suggestions regarding food, beverage, and service.
- Genuinely interact and hold professional conversations with guests.
- Proactively attend to guests around the pool and beach area.
- Proactively keep workspace and service area clean of debris.
- Maintain an elegant personal appearance and in uniform.
- Write order on check, as well as verify membership or resort guest account.
- Use POS (Point of Sale) system.
- Relay orders to kitchen and serve from kitchen and service bars.
- Deliver items that have been ordered by patrons to the designated destination promptly.
- Garnish and decorate dishes as needed and include appropriate condiments and sides prior to serving.
- Serve beverages and display knowledge of wine and other alcoholic drinks.
- Observe when guests need assistance and determine when a meal has been completed.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Present checks with script and posts charges to member/guest account.
- Daily checklists of duties and monitor linen supplies.
- Clears and resets tables at conclusion of each course.
- Maintain the daily operations of the beach within the Hotel guidelines.
- Provide a welcoming and friendly atmosphere to all guests.
- Assist guests with setting up umbrellas and beach chairs.
- Fold towels in morning and set up towel/water station.
- Collect and store umbrellas and beach chairs at the end of day.
- Daily set-up, breakdown, cleaning, washing of beach equipment (umbrellas, beach chairs, lounge chairs, Cabanas)
- Collect and bag soiled (dirty) towels and transport them to the hotel laundry facility.
- Other duties as assigned.
- High School Diploma or GED required, or equivalent working experience
- Previous experience in a customer service-oriented role preferred but not required
- Strong communication and interpersonal skills
- Exceptional customer service skills. Excellent communication and interpersonal skills.
- Must be able to work in a hot, wet, humid, and loud environment for extended periods of time.
- Must be able to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
- Must be able to stand for extended periods of time and occasionally run.
- Ability to work outdoors in all weather conditions.
- Exceptional organizational and multitasking abilities.
- Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.
- Health, Dental, and Vision Insurance
- 401K with company match
- Employee Discounts with selected retailers
- Paid Time Off and Company Paid Holidays
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Pool and Beach Attendant - Miami, United States - Evolution Parking & Guest Services
Description
Job Description
Job DescriptionAbout Evolution Parking & Guest Services
Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at America's finest hotels such as the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt and countless more.
Our strict focus on only serving the hotel industry affords our clients the benefit of a more sophisticated guest service platform without the distractions from other verticals. Hotel Valet Parking Management and Bell Services is our only niche and provided our undivided attention.
At Evolution, we're always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren't afraid to disrupt the "status quo" as we create new ways to elevate experiences. Those who can help us drive business forward. Get ready for more than just another job. Because when you help us reach our goals, we'll help you reach yours – through growth opportunities, career development, and perks and benefits to help you live your best life. Just imagine getting started as a Valet and working your way up to Guest Service Manager. It's not only possible – it's the path many of our managers have followed.
We offer flexible schedules part time morning, afternoon, evening or weekends hours.
Job Summary
The Pool and Beach Attendant will be responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner.
Essential Responsibilities
Minimum Education Required
Minimum Experience Required
Skills Required
Our Benefits
Note: An applicant assessment and background check may be part of your hiring process.
Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
No recruitment agencies, please.
Pool and Beach Attendant professionals in Miami
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Jack Crumley
Recreation
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greg rossler
Customer Service / Sales