Customer Service Representative - Denver, United States - CEMCO LTD

Description

Job Description Job Description Are you highly motivated and looking for a well-paid, consistent, and stable work?CEMCO is recognized as the largest manufacturer of steel framing and metal lath in the western United States.

With over 60 state-of-the-art roll formers, CEMCO is able to handle any small and large construction projects.
CEMCO offers competitive salary, stability, and an excellent array of benefits.

If youre interested in joining a team that is dedicated to your development and safety-look no further We are currently looking for a Customer Service RepresentativeDuties:Provide support to internal and outside sales of company products in an efficient and courteous manner, ensuring proper recording and processing of sales.

Receive, process, and confirm all direct customer phone, email or faxed purchases.
Assist all customers with pricing, literature, inquiries, and information requests in a professional and timely manner.
Communicate closely with production, shipping and dispatching regarding order status and updates.
Build and maintain customer relations by providing excellent customer service.
Answer operators general incoming calls when needed while providing a response or redirecting the call to the appropriate party.
Prepare billing and shipping orders when needed.
Update system with revised orders (quantity, date, price) and cancelations.
Research and follow up on all backorders, mis-shipments, and price discrepancies.
Keep customers updated with order status including delivery schedules and/or delays. Invoice Sales Representatives when necessary.
Make all weekly outbound customer sales calls.
Purchase buy-out products when needed.

Input inventory data when scheduled (may require working on a Saturday).Assist and process job quotes when Inside Sales Representative is out, or when needed.

Other duties may be assigned.


Requirements:
CEMCO is an industrial, machine shop environment.

Associates or college degree in Business Administration and/or three to five years related experience and/or training; or equivalent combination of education and experience.

Customer service experience in a manufacturing environment, preferred but not necessary.
Proficient in Microsoft Windows (including Word and Excel) as well as effective and professional verbal and written communication skills.


Schedule:
Monday to Friday 7:00 am to 4:00 PM. Overtime may be required.

CEMCO offers a fun, challenging and team environment, competitive pay and excellent benefits including:
$22 +/hr based on experienceMedical, Dental and Vision insurance. Flexible Spending Accounts (FSA) and pet insuranceCompany sponsored life insuranceHealth Spending Account with quarterly Company Contributions401 K plan through Fidelity with generous Company match.9 Paid Holidays (including your Birthday)Paid vacation time and sick timeOngoing recognition programsWeekly payrollThe opportunity to GROW and build a successful careerWe partner with WorkLife Partnership, a program that assists our employees with personal goals so everyone can be their best at work.
CEMCO is an Equal Opportunity Employer and participates in E-Verify operated by the U.S. Citizenship and Immigration Services.
Following conditional job offer, criminal background check, physical and drug test will be reviewed.

Company Description CEMCO, LLC, is the premier manufacturer of steel framing and metal lath products and accessories in the United States.

CEMCO's manufacturing facilities are located in the Los Angeles, California; Pittsburg, California; Denver, Colorado, and Fort Worth, Texas.

Since 1974, CEMCO has taken a leadership role in the steel framing and metal lath industries by pursuing innovation at break-neck speed allowing for efficient, economical, and effective solutions for tomorrow's challenges.

The latest is RC1-XDTM, a new solution for high-end sound abatement resilient channels. Also available to all CEMCO customers is Safety Edge technology providing safer framing products for end users.

CEMCO also manufactures market leading firestopping solutions and slotted track for head-of-wall applications, Sure-Board for shear-walls, Sure-Span steel floor joists for commercial and mid-rise projects, the ProX Header and ProX R.O.

Rough-Opening framing systems.
CEMCO is a proud member of the Steel Framing Industry Association (SFIA) and ASTM.

All of CEMCO's products are manufactured from mill-certified hot-dipped galvanized PRIME steel, giving the industry confidence CEMCO's products will perform as intended long after the project completion.

CEMCO's Design and Structural Engineering and Technical Services Groups provide support to engineers and contractors before, during and even after a project is complete.

Company Description CEMCO, LLC, is the premier manufacturer of steel framing and metal lath products and accessories in the United States.

CEMCO's manufacturing facilities are located in the Los Angeles, California; Pittsburg, California; Denver, Colorado, and Fort Worth, Texas.rr

Since 1974, CEMCO has taken a leadership role in the steel framing and metal lath industries by pursuing innovation at break-neck speed allowing for efficient, economical, and effective solutions for tomorrow's challenges.

The latest is RC1-XDTM, a new solution for high-end sound abatement resilient channels. Also available to all CEMCO customers is Safety Edge technology providing safer framing products for end users.

CEMCO also manufactures market leading firestopping solutions and slotted track for head-of-wall applications, Sure-Board for shear-walls, Sure-Span steel floor joists for commercial and mid-rise projects, the ProX Header and ProX R.O.

Rough-Opening framing systems.rrCEMCO is a proud member of the Steel Framing Industry Association (SFIA) and ASTM.

All of CEMCO's products are manufactured from mill-certified hot-dipped galvanized PRIME steel, giving the industry confidence CEMCO's products will perform as intended long after the project completion.

CEMCO's Design and Structural Engineering and Technical Services Groups provide support to engineers and contractors before, during and even after a project is complete.

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