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    Bilingual Loan Partner - Charlotte, United States - TruLoan Mortgage

    TruLoan Mortgage
    TruLoan Mortgage Charlotte, United States

    2 weeks ago

    Default job background
    Description

    Bilingual Spanish-English

    Are you bilingual and interested in working alongside leaders in the mortgage industry that will help you grow your career? If so, we are looking for you We have a team serving the Latino community that continues to grow and needs Spanish-English bilingual team members to expand.

    We're hiring a mortgage loan officer assistant who will act as the "right arm" to our Loan Officers. You'll work directly with their borrowers to deliver a seamless and expeditious mortgage process while providing white-glove customer service. This support will allow our Loan Officer to spend the majority of their days originating more loans into the pipeline.

    If you enjoy helping clients attain the home of their dreams and you are a detail-oriented professional who is passionate about customer satisfaction, we want you to join our dynamic and fast-growing team. This is your opportunity to learn from top industry professionals and maximize your earning potential. Apply today

    Compensation:

    $48,000 - $80,000 yearly

    Responsibilities:
    • Orchestrate the completion of loan applications, coordinate the collection of documentation including credit reports, run DU/LP/AUS, prepare the file for processing, and send a closing cost worksheet to borrowers
    • Review all loan package documentation for discrepancies, omissions, and income calculation and then report any discrepancies to the loan originator
    • Establish and maintain relationships with referral partners and borrowers to retain existing clients and attract new business
    • Respond to all in-house and customer inquiries regarding transactions and provide quotes when needed to offer exceptional customer service
    • Analyze applications to issue pre-approvals
    • Document all contacts and activities in our CRM
    • Work with the processing team to obtain all documentation from clients needed
    Qualifications:
    • The ability to analyze credit reports, income, and asset documents, as well as an understanding of general ways to structure a loan
    • 2+ years of experience as a LOA/Loan Partner, Processor, Loan Officer, and/or Underwriter required, 5+ years preferred
    • Up-to-date NMLS license or willing to get licensed within 90 days
    • Strong communication, interpersonal, time management, and follow-up skills
    • Lender experience using loan origination software like Encompass LOS
    About Company

    TruLoan Mortgage creates The Lending Experience You'll Love. You are defined both externally and internally. We're a boutique mortgage banker founded by partners who felt the red tape, inefficiencies, and grueling experience the mortgage process tends to impose on borrowers, referral partners, and mortgage company staff is totally inexcusable and easily remedied. We have a fanatical focus on doing things differently, doing them better. We measure how much our clients and referral partners love the experience (4.9 stars) and we thrive on that success. We're a team, not a group of lone wolves. And we're looking for unicorns - those 1 in a million amazing people who share our vision and values - to grow

    EEO | EHO | NMLS 126841

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