- Improves customer service experience, engages customers and facilitates organic growth
- Keeps accurate records and documents customer service actions and discussions
- Coordinates travel arrangements, meetings, conferences, and events
- Assist Account Executive with account management
- Perform data entry when orders are completed or changed
- Resolves promotional allowances, rebates, and pricing discrepancies
- Contacts customers directly when necessary
- Assists customers with existing and new orders, account statuses and relevant problems
- Collaborates with internal departments for order coordination and delivery
- Provides any necessary data or reports to the sales team
- Other duties as assigned
- High School Degree or GED preferred; Bachelor's degree in Marketing or related field a plus
- Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
- 401K savings Plan
- Paid Holidays
- Personal Time off
- Employee Discounts
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sales support associate - Houston, United States - Quirch Foods
Description
Essential duties and Responsibilities:
The role will be exposed and impact the complete supply chain process with our customers:
Qualifications and Requirements:
Bilingual:
English and Spanish preferred
Ability to travel: 10–30%
Benefits you will enjoy:
Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
All applicants must be eligible to work in the United States.