Assistant Hospital Manager - Winchester
1 day ago
Job description
When you join Plaza Pet Clinic in Winchester, VA, you become part of a trusted legacy of comprehensive care established since 1993.
We pride ourselves on being the full-service veterinary partner for pet owners in our community, offering everything from wellness protocols to critical emergency vet care.
The deep trust we have built with our clients is reflected in our outstanding 4.8-star Google rating.If you are seeking an opportunity where your commitment to excellence in small animal medicine is recognized and where you can immediately contribute to a highly regarded medical environment, this is your chance.
Our culture at Plaza Pet Clinic is centered on providing robust support so that you can focus entirely on patient outcomes.
Since we have been serving the Winchester community for decades, you will be joining a stable, established practice environment. We are focused on fostering a supportive atmosphere where all teammates feel empowered and respected.Our goal is to ensure you have the collaborative environment and necessary resources available to do your best work every single day, advancing your career in a setting that values consistency and quality.
Plaza Pet Clinic is structured to support high-quality medical outcomes across a broad spectrum of small animal needs.Our facility is equipped to handle advanced care, a variety of surgical procedures, and critical urgent care cases throughout the week.
We utilize sophisticated equipment crucial for rigorous testing and diagnostics, allowing you to accurately identify and treat diseases that may not be apparent during regular wellness exams.
Whether you are performing routine wellness and prevention or managing complex cases, you will have access to the necessary tools to practice exceptional medicine.
Winchester, Virginia, offers a beautiful blend of rich history and modern amenities, providing an excellent setting for both professional success and personal fulfillment.
Located in the scenic Shenandoah Valley, this community is a vibrant and welcoming place to put down roots and explore the outdoors.
After providing exceptional care to our patients, you can enjoy the region's many cultural attractions and the welcoming atmosphere Winchester provides.
Join us in a location where your veterinary career growth is complemented by a high quality of life.Your Impact as an Assistant Hospital Manager
Reporting to the Hospital Manager, you will serve as a key leader in our fast-paced, multi-doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development.
You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment.
In this role, you act as a visible leader, balancing administrative tasks with client relations and team support.Your Impact Will Include
Team Leadership:
You will partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. You will serve as a visible leader and point of support for technicians, CSRs, and support staff.
Operational Flow:
You will monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently.
Conflict Resolution:
You will proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment.
Financial Management:
You will manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols.
Client Experience:
You will maintain a positive attitude in all interactions, proactively demonstrating empathy towards clients and treating pets with compassion and respect.
Systems & Records:
You will utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates.
What You'll Bring To The Team
1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred).
Excellent communication and conflict management skills.
Ability to multitask and thrive in a fast-paced environment.
Experience leading a diverse workforce and establishing a positive team culture.
Flexibility to work a varied schedule, including some holidays and weekends.
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network.
Note:
Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive salary and a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
Financial Health
Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
Commitment to Growth
We support your career goals with opportunities for professional development and training.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence.
The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture.
Learn more atDriving the award-winning culture are the WAG values – Work Together, Amaze, and Grow.
Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Physical Requirements:
Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35-50 lbs. Manual dexterity to operate computers and office equipment.
Reasonable Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation. Please contact with your request and contact information.
EEO Statement:
Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
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