Personal & Commercial Lines Customer Service Representative - Charlotte, NC
6 days ago

Job summary
The Personal & Commercial Lines CSR is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers,insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
- Answer customer calls regarding new or existing insurance policies.
- Work with prospects to prequalify their needs.
- Solicit increases in coverage at every service contact.
Job description
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