Manager, Operations - Washington, DC
1 month ago

Job summary
The Operations Manager is responsible for guiding the front desk team to create a welcoming, smooth, and high-quality member experience.Staff Management: Hire, train staff; Schedule team members using efficient systems within seasonal labor budgets; Foster a positive culture among staff.
Guest Experience & Emotional Culture: Model behaviors that foster a warm environment; Cultivate presence during guest interactions.
Job description
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