Customer Service Advisor - Mobile - Fausak Tires

    Fausak Tires
    Fausak Tires Mobile

    2 days ago

    $45,000 - $65,000 (USD) per year
    Description
    Benefits:
    • 401(k)
    • 401(k) matching
    • Bonus based on performance
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Paid time off
    • Training & development
    • Vision insurance
    Job Summary
    As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
    Responsibilities
    • Receive & deliver on customer requests (Both phone & in person)
    • Effectively understand customer requests
    • Clearly communicate promise times
    • Help manage the daily schedule
    • Create a professional environment that builds rapport and puts customers at ease
    • Answer customer questions about their service requests & needs
    • Use strong service skills to complete the sales process while maintaining a high level of customer satisfaction
    Qualifications
    • High school diploma or GED equivalent is required; bachelor's degree is preferred
    • Valid state-issued driver's license and clean driving record is required
    • Prior sales experience in a dealership or showroom setting is preferred
    • Basic computer skills
    • Speak, Read and Write in English
    Compensation: $45, $65,000.00 per year

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