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Wausa

    CSR - New $17.05/hr rate - Full or Part Time - Employment - Wausa, United States - YoungWilliams

    YoungWilliams
    YoungWilliams Wausa, United States

    3 hours ago

    Default job background
    Part time
    Description

    ***New starting rate $17.05 per hour – New Hire $ Bonus Opportunity***

    ***Paid Holidays – Paid Time Off - Paid Training - Benefits Package available***

    ***Full time, Monday – Friday, Day shift***

    Summary of PositionOne of the nation's largest and most trusted providers of child support services is seeking self-motivated, team players who are committed to providing positive outcomes for the children and the families we serve. The Customer Service Representative will possess exemplary customer service skills and a positive attitude while being goal and detail-oriented. If you have the ability to speak clearly, with regular and timely attendance, while ensuring all State, Federal and contractual guidelines are met, this is the job for youEssential Job Requirements
  • Must be able to multi-task between various responsibilities
  • Provide friendly, accurate and complete information to customers
  • Respond to requests and resolve customer concerns as they arise
  • Must be able to make hard decisions and handle stressful situations while deescalating difficult callers
  • Must be able to meet deadlines with a high level of professionalism and confidentiality
  • Please note: This position is an in-office only position.
    • Required EducationHigh School diploma or equivalent experience in a related fieldRequired Skills
  • Call center experience preferred
  • Ability to find, read, interpret and document information from multiple sources including state and/or company systems
  • Ability to type a minimum of 25 wpm
  • Ability to sit for extended periods of time

    • Available Schedules

  • Full Time - 40 hours per week
  • Part Time Benefit Eligible - 30 hours or more per week
  • Part Time - less than 30 hours per week

    • Work Arrangement

    Please note: This position is an in-office only position.

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