Restaurant Manager - Knoxville, United States - Calhoun

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    Description

    Calhoun's Restaurant is looking for a Manager to join one of their Knoxville locations

    A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.

    Primary Responsibilities:

    • Establishes Guest Service and satisfaction as a priority through personal example
    • Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
    • Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
    • Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
    • Assist the Management Team in achieving targeted budgets, goals and objectives
    • Assist the Management Team in community involvement programs and marketing runs
    • Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
    • Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
    • Manage others work safely by being alert and taking action regarding safety hazards
    • Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.
    Requirements:
    • 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
    • Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
    • Excellent communication skills and a strong attention to detail
    • Outstanding leadership skills with the ability to effectively communicate, train and develop your team