Receptionist - State Farm Agent Team Member - Decatur - Wil Rose - State Farm Agent

    Wil Rose - State Farm Agent
    Default job background
    Full time Sales
    Description

    Job Description

    We are seeking a skilled Receptionist to join our team at Wil Rose - State Farm Agent. As a key member of our daily business operations, you will play a vital role in the success of our customers.


    Role Overview

    Your primary responsibility will be to establish and maintain strong relationships with our customers, acting as a liaison between their needs and our agency departments. You will also be responsible for proactively marketing relevant products and services to improve the lives of our customers.


    Key Responsibilities

    • Build and maintain customer relationships through regular communication and follow-up.
    • Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Qualifications

    • Prior experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
    • Experience managing client relationships is also beneficial.
    • You should have a keen interest in marketing products and services based on customer needs.
    • Excellent written, verbal, and listening communication skills are essential.
    • You must be dedicated to providing outstanding customer service.
    • Able to anticipate and effectively meet customer needs.
    • Strong interpersonal skills to build rapport with customers.

    Benefits

    • Paid time off (holidays and personal/sick days).
    • Competitive salary plus commission/bonus structure.
    • Ongoing health benefits.
    • Growth opportunities for advancement within our agency.


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Receptionist state farm agent team member