ERP Business Analyst - Goldsboro, NC

:Join our dynamic team as an ERP Business Analyst, where you will play a pivotal role in optimizing and enhancing our enterprise resource planning systems. You will collaborate with cross-functional teams to analyze business needs, streamline processes, and implement innovative s ...

Job description

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Join our dynamic team as an ERP Business Analyst, where you will play a pivotal role in optimizing and enhancing our enterprise resource planning systems. You will collaborate with cross-functional teams to analyze business needs, streamline processes, and implement innovative solutions that drive efficiency and support our organization's growth objectives. If you are passionate about leveraging technology to transform business operations, we invite you to contribute your expertise and make a significant impact with us.

Summary of Position:

This position is responsible for post-production support, troubleshooting/resolution, and systems administration of Oracle applications, including discrete manufacturing, supply chain, order management, engineering, quality, depot repair, and financials. You will collaborate with cross-functional teams to analyze business needs, streamline processes, and implement innovative solutions that drive efficiency and support our organization's growth objectives.

Duties and Responsibilities:

Business Analysis & Process Improvement

• Analyze and document business processes to identify areas for improvement and optimization within the ERP system.
• Collaborate with stakeholders to gather and define detailed business requirements for ERP solutions.
• Conduct gap analyses and recommend solutions to address functional or process gaps in the ERP system.

Solution Design & Implementation

• Design and propose ERP solutions that align with business needs and organizational goals.
• Assist in configuring and customizing ERP modules to meet specific business requirements.
• Support ERP implementation efforts, including testing, troubleshooting, and issue resolution.
• Collaborate with IT and other departments to ensure data integrity, systems security, and integration with other enterprise systems.

Change Management & Training

• Facilitate and lead workshops and meetings with cross-functional teams to ensure understanding and alignment on ERP processes.
• Assist in managing change management activities related to ERP systems updates and implementations.
• Train end-users and provide ongoing support to ensure effective adoption and utilization of the ERP system.

Documentation & Communication

• Develop and maintain comprehensive documentation, including process flows, systems designs, test scripts, and user guides.
• Prepare reports and presentations for senior management to communicate project status, risks, and benefits.
• Support post-implementation reviews to evaluate outcomes against project objectives and business needs.

Continuous Improvement

• Monitor and evaluate ERP system performance against defined KPIs, and recommend enhancements or upgrades as needed.
• Stay current with ERP trends, technologies, and best practices to recommend innovative solutions and improvements.
• Perform other related duties as assigned.

Requirements:

Core Competencies:

• Dependability: personally responsible, completes work promptly, and performs tasks accurately.
• Motivation: must maintain a positive attitude and strong work energy.
• Management: must possess coaching and development skills.
• Communication: excellent interpersonal, oral, and written communication skills.
• Analytical Skills: must be able to gather information and use data to determine cause and effect for complex problem solving.
• Independent: must be able to carry out and follow through on tasks with minimal supervision.
• Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, and undertakes additional responsibilities.
• Problem Solving: ability to develop and implement new ideas to improve processes.
• Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure.

Education and/or Experience:

• Bachelor's Degree from a four-year college/University in Business Administration, Information Systems, or a related field.
• Minimum of 3 years of experience as a Business Analyst, specifically in ERP systems.
• Strong knowledge of ERP software (Oracle EBS, preferred)
• Proficiency with reporting tools such as PowerBI, SplashBI, or Tableau required.
• Proficient in data analysis and report generation.
• Proven experience in business process mapping and analysis.
• Ability to translate business requirements into technical specifications.
• Experience with system testing and validation procedures.

Physical Demands/Work Environment:

The position requires that the employee regularly sit and use their hands to handle or feel. The employee is required to talk and hear. The employee is required to stand, walk, reach with hands and arms, stoop, and kneel. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds without assistance, and occasionally lift and/or move up to 50 pounds with assistance. Vision requirements include close vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees should be able to adapt to a traditional office environment.

ITAR Requirements:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.