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    Commercial Landscape - Lakewood, United States - Nlswa

    Nlswa
    Nlswa Lakewood, United States

    1 month ago

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    Description
    Commercial Landscape - Field Operations Manager

    Monarch Landscape Companies is a family of successful landscape brands in six states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy
    We are currently seeking a Field Operations Manager to join our team

    JOB SUMMARY:
    This position is responsible for supporting and ensuring operational excellence within the branch.

    This includes but is not limited to efficiency in new job estimates, new job start-ups, maintaining existing larger jobs, effective crew utilization, and growing professionalism within the crew.


    QUALIFICATIONS:
    Education
    Bachelor's degree in Business Administration, Landscape Architecture or Horticulture preferred
    Experience
    At least 5 years related work experience
    License or Certification
    As required by state and federal law
    Valid driver's license issued by the state where employed
    Commercial Pesticide Applicators License, or ability to obtain within 1 year
    Certified Landscape Technician (CLT) or ability to obtain within 1 year
    Specialized Skills
    Strong relationship building and customer relations skills
    Strong management and leadership skills
    Experience working the commercial property managers a plus
    Effective oral and written communication
    Ability to operate commercial landscape equipment and tools
    Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting
    Ability to prioritize multiple tasks and perform well under deadlines
    Excellent organizational skills and flexible
    Basic understanding of Microsoft Excel, Word, and Outlook'
    Ability to define problems, collect data, establish facts, and draw valid conclusions
    Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
    Ability to read, write, and comprehend English
    Ability to speak effectively before employees and clients

    ESSENTIAL DUTIES
    Identify and evaluate maintenance improvement opportunities within each job and site.
    Provide accurate, by scope, task hours and other recommendations for new job estimates, specific by site.
    Create plans that are tailor-made for the site we are bidding on, including helping branch managers with operational items that may be overlooked

    Effectively communicate with the customer to help visualize the operations plans prior to the actual start date and maintain customer retention including day plans to ensure original promises are met by their deadlines.

    Build and manage a heat-crew for the branch.

    The heat-crew will handle non-routine tasks of contracts including new job start-ups, underperforming properties, leaf management seasons, and unexpected events.

    Work closely with the Branch Manager to review underperforming larger properties to lay out an initial plan in identifying areas of improvement and adjust accordingly.

    Participate during branch operation meeting discussions to reduce and manage overtime in job sites.
    Demonstrate strong leadership skills, including fostering development and professionalism in Maintenance Foreman.
    Bridge a relationship between prior/potential employees with Area Managers by sourcing candidates for the new season.
    Support overall new customer retention goal of 100% within the first year.
    Support key foremen and field employees' retention goals.
    Improve gross margin percentage of existing jobs.
    Other duties as assigned.
    Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
    Constantly required to talk, hear, see, sit, stand and walk
    Frequently required to drive a vehicle unaccompanied
    Must be able to see at close vision, distant vision, peripherally, have depth perception and have the ability to adjust focus
    Frequent use of hands to manipulate, handle or feel objects, tools or controls
    Frequently required to reach, bend, twist, stoop, crouch, climb and balance
    Occasionally required to lift 25-50 lbs
    Occasionally required to look at computer screens and operate a keyboard and mouse
    Work Conditions

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
    Occasionally works with mechanical objects and outside in all weather conditions
    Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
    Occasionally exposed to loud noise levels
    Total Rewards
    At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
    Monarch also provides eligible employees with an array of additional benefits, including:
    The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances
    Company Provided Life/AD&D
    Employee Assistance Program
    7 Paid Holidays
    3 Days Paid Bereavement
    5 Days Paid Jury Duty
    Employee Equity Program
    Paid Time Off Starting at 2 weeks per year
    Sick Pay in accordance with applicable state or local ordinance
    Take Home Vehicle
    On-Demand Pay Through A Partnership with DailyPay
    Gym Membership and Mobile Carrier Discounts
    Education Assistance

    The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

    Please note that the salary information shown below is provided in compliance with state specific laws.

    Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.


    Pay range:
    $75,000 - $80,000

    Northwest Landscape Services is an EEO and E-Verify participating employer.
    Northwest Landscape Services is an On Demand Daily Pay employer.

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