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    Senior Consultant - Chicago, United States - Turner & Townsend

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    Description
    Company Description

    Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation, and government facilities.

    Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations - adding value, best practice, and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client's vision.

    Job Description

    Turner & TownsendHeery is seeking a Senior Consultant - Program Management with knowledge of design, construction, and operations; understanding of owner representation and requirements; knowledge of scheduling, cost control and project control techniques; must have excellent written, verbal, and analytic skills; understands the dynamic and enjoys working in collaborative team project environments. The purpose of this position is to monitor design and construction projects for clients, with direct accountability for project delivery.

    The ideal candidate will have significant experience working for public or governmental entities delivering capital improvement programs and projects. Leadership experience with K-12 school districts capital programs is required. Additional experience with Higher Education, and state, county and local municipal projects is desired. This individual should be a self-starter, and able to take initiative and drive activities with limited oversight, while having extensive experience leading large teams.

    We are seeking a candidate that has experience managing project financials while leading work streams, strong client relationship acumen, and has the desire to support the business development and growth of our business in our fast-paced environment. This role will be expected to support leadership and take the lead role when delivering scope and proposals for work with some of our major clients.

    Furthermore, the Senior Consultant - Program Management must be experienced in the coordination of predesign, design, procurement, preconstruction, construction, and close-out activities of a major Project and Program. Senior Consultant - Program Management shall have experience acting as the primary executive point of contact representing the company to the Client, the Architect, the Contractor, and other Consultants. This position establishes positive client relationships and is responsible for ensuring all aspects of services are delivered at the highest level to ensure the Client's needs are addressed. The Senior Consultant - Program Management is responsible for total management of Turner & Townsend Heery programs, including the overall internal financial management of projects to achieve planned profitable outcome. The successful applicant will have a proven track record dealing with new, ground-up construction, as well as additions and interior renovations.

    Responsibilities
    • Support leadership the local operations team. As part of the leadership team you will support the achievement of the cost center and company's strategic goals.
    • Act as or support the commissions leads on our programs including managing client relations and commercial contractual arrangements.
    • Support the development of program processes and systems that enable efficient data collection, management, and benchmarking.
    • Lead and motivate others to deliver excellent client service.
    • Lead the set-up, delivery and close out in accordance with the requirements of the role.
    • Lead business development activities with new and existing clients, including proposal development, fee/schedule development, and strong interview/presentation skills.
    • Understanding, identifying, and developing cross-divisional ideas into value opportunities.
    • Extensive understanding of project and program management principles, methods, and techniques.
    • Responsible for ensuring all aspects of services are delivered at the highest level to ensure the client's needs are addressed.
    • Oversee day-to-day project activities and resources to ensure projects and programs are proceeding according to scope, schedule, budget, and quality standards.
    • Manage project and program issues and risks to mitigate impact to baseline.
    • Prepare and implement detailed project plan for all phases of the project with budgetary information and resource needs.
    • Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team and key stakeholders.
    • Refine project budget as needed to ensure timeliness and fiscal responsibility.
    • Provide leadership for project team by communicating project objectives and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
    • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
    • Position has frequent interaction with the Owner/Client, consultants, design professionals, and contractors.
    • Ability to create proposals, presentations, and present to clients.
    • Complete any other job-related duties as assigned.
    Qualifications
    • years of applicable architectural / engineering / construction management experience, including tracking and planning of projects.
    • 10+ years of K-12 Program and Project Management.
    • Ability to advise at a strategic level during the project conception stage, including providing advice on the different approaches that can be adopted to successfully achieve the client's overall objectives.
    • Great time management skills. Ensure that the project is managed to the right quality standards and completed efficiently and on time.
    • Ability to build strong working relationships with clients and cross-functional team members.
    • Ability to contribute to winning new work of significant size within 18-24 months of employment.
    • Experienced working as an effective team member within the context of delivering a specific commission.
    • Assuring key information and data is effectively shared and appropriately retained.
    • Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team and key stakeholders.
    • Excellent skills with Microsoft Office Suite. Knowledge in project scheduling software, design and construction, project management information software, and construction management industry best practices.
    Education/Experience
    • Experience leading a team.
    • Strong communication and leadership skills.
    • Attention to detail in service delivery, communications, and ways of working with others.
    • Demonstrably excellent analytic and decision-making abilities.
    • Commercial awareness including the ability to articulate business decisions within the wider context and market trends.
    • Confident leading alone and working as part of a team, with ability to flex according to the needs of the program.
    • A desire to grow and develop roles into more senior opportunities.
    • Business development experience, in the context of identifying opportunities with existing and new clients.
    • Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance.
    • Possess an approach to working that covers delivery of tasks and effective stakeholder engagement.
    • Leadership experience in the conception, development and implementation of large programs would be beneficial.
    • Demonstrates design and construction project management experience working with K-12, federal, state, local government, and other not-for-profit entities on capital improvement projects with the ability to be highly effective in a client facing role.
    • A college degree in Architecture, Construction Management, Engineering, or a related field required, and master's in business or AEC field preferred.
    • Architecture, engineering, or construction background is required.
    • Registered architect, CCM, PMP or other Design or Construction certification is a plus; must attain certification within one year of employment.
    • Membership in relevant professional organizations.
    • Experience managing demanding stakeholders and work stream managers.
    • Experience in new ground up construction, additions, renovations, and capital maintenance projects.
    • Familiarity with construction best practices, general building codes, and various building types and systems.
    • Knowledge of construction estimation and scheduling.
    • Ability to read and interpret construction drawings, specifications, and plan documents, develop contracts, request for proposals, or other project related documents.
    • Possess the ability to work independently and manage multiple projects simultaneously and identify priority activities.
    Additional Information

    *On-site presence and requirements may change depending on our client's needs*

    Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

    We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

    Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

    Please find out more about us at and

    All your information will be kept confidential according to EEO guidelines.

    #LI-LH2

    Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

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    It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

    Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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