National Customer Service Specialist-Monday-Friday, 9:00 AM - 5 with Security Clearance - Topeka - MBA CSi

    MBA CSi
    MBA CSi Topeka

    1 day ago

    Description

    National Customer Service Specialist

    Join MBA Consulting Services, Inc. (MBA CSi) as a National Customer Service Specialist.


    About MBA CSi:

    • A trusted federal government IT systems integrator specializing in innovative solutions for mission-critical challenges.
    • Delivers comprehensive services in information technology, engineering, professional services, and facilities management.

    Position Overview:


    We seek a detail-oriented National Customer Service Specialist to support the U.S. Postal Service at their Topeka, KS facility on Monday-Friday from 9:00 AM - 5:00 PM with Security Clearance.



    The Role



    • Communicate with postal employees and customers regarding updates on systems, processes, and ordering policies.


    • developandImplement Policies Procedures enhance Security Lock functions.

      Povide Technical Support Ordering Systems related Applications maintain accurate records key returns Combination changes product Updates Particip meetings Provide insights recommendations Security Lock Programs support Tier Helpdesk operations addressing Escalated customer inquiries resolving Issues what We Looking Experience technical Skills:
      have years customer service help desk call center Operations Materials Ordering Strong communication multitasking problem solving abilities Proactive Adaptable mindset working under pressure Additional Details Location onsite USPS Facility address Schedule Position Type Non exempt workweek Background Requirements pass Investigation Drug Test provide fingerprinting obtain Public Trust Why Join MBA CSi supportive environment opportunities meaningful impact Committed growth innovation recognition excellence Apply today CJ

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